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Why Nurses and Case Managers Need to Know About Customer Service Provided by: Corexcel After reading Why Nurses and Case Managers Need to Know Customer Service the participant will be able to: 1. Define customer service. 2. Determine what contributes to customer satisfaction. 3. Explain why customer service will be even more important in the new ... |
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Health Insurance Advanced Studies, Part A online course. Provided by: America's Health Insurance Plans You understand the health insurance industry and continuously work to stay ahead of the trends and changes. This online course advances your knowledge on a full range of topics within health insurance including health insurance plan structures and alternatives, prescription ... |
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School Administrator Training (on RXpreceptor software) for Internship, Externship, and Experiential Education Departments of Participating Colleges and Universities Provided by: RXinsider (RXpreceptor) In depth, hands on training of all aspects and modules found within the RXpreceptor ELMS (Experiential Learning Management System) software. After completion of this training, school administrator will be able to fully set up and utilize the school’s RXpreceptor account, a... |
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2010 Thrice the Liability: What Every Nurse Should Know About Ohio Civil, Administrative, and Criminal Law & Liability Provided by: CEU4U **After completion of this course the participant should be able to:** * Identify the three different types of legal liability for practicing nurses * Differentiate between the Ohio Board of Nursing and the Ohio Nurses Association * Define Nursing negligence * List four ... |
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Physical Therapy Ethics and Jurisprudence Course for California, Georgia, Texas and Oklahoma Physical Therapists and Physical Therapy Assistants. Provided by: Biologix Solutions, LLC Upon completion of this course, you will be able to: Discuss important ethical theories as they affect decision-making. Interpret the APTA Code of Ethics and Guide for Professional Conduct of Physical Therapists. Explain the APTA Guide for Conduct of the Physical Therapis... |
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The Collaborative Role of Medication Management in a Patient-Centered Medical Home (PCMH) Provided by: Impact Education, LLC Target Audience This activity has been designed to meet the educational needs of physicians, pharmacists, registered nurses, and care providers affiliated with a patient-centered medical home. Statement of Need/Program Overview A new strategy that has emerged to focus o... |
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Diagnostic Error in Radiology: Reducing the Risk Provided by: Medical Interactive Community Diagnostic error is becoming a new focus in Patient Safety. This is especially relevant to radiologists because diagnostic error accounts for over half the medical malpractice claims in radiology. This mixed-media Internet activity will examine the sources of diagnostic er... |
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Preventing Fraud, Waste & Abuse in Pharmacy Practice -Specialized & CE Exam Provided by: Pharmacy Foundation of California This assessment will be used to evaluate your mastery of content provided in Preventing Fraud, Waste & Abuse -2010 Update.... |
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"The New Business of Medicine" Series Provided by: University of Pennsylvania School of Medicine ACTIVITY DESCRIPTION The New Business of Medicine Series is an entire curriculum of 8 CME-certified modules in the area of practice management. Stemming from identified gaps in practice management and related educational needs, the modules focus on how to improve practice... |
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Patient-Physician Comunications Provided by: The Texas Medical Association Upon completion of this program, participants should be able to: Develop strategies to engage patients for better compliance and lower risk exposure... |
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Improving Quality of Care Provided by: The Ohio State University Medical Center Description According to the Journal of the American Medical Association, quality of care is a cooperative effort that involves patients, doctors, nurses, and other health care professionals. Part of providing quality health care involves following standards, guidelines, an... |
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HIPAA Provided by: The Texas Medical Association Upon completion of this program, participants should be able to: Prepare and implement policies to comply with new HIPAA HITECH regulations. ... |
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Advanced Quality Measurement Provided by: CMElectures David B. Nash, MD, MBA, the Founding Dean of the Jefferson School of Population Health on the campus of Thomas Jefferson University in Philadelphia, Pennsylvania. Dr. Nash is also the Dr. Raymond C. and Doris N. Grandon Professor of Health Policy Here, he discusses the main ... |
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Communication Skills: Why Bother? Provided by: The Texas Medical Association Upon completion of this course, participants should be able to: 1) define effective communication as it relates to the patient-physician relationship; 2) identify three ethical reasons to improve patient-physician communication; 3) list four barriers to effective patient-phy... |
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Preventing Fraud, Waste & Abuse in Pharmacy Practice -Specialized Provided by: Ohio Pharmacists Association At the completion of this program, you should be able to: * Explain the federal regulations related to fraud, waste and abuse * Describe how Medicaid & Medicare fraud, waste and abuse regulations affect your daily work * Describe the components of your compa... |
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Continuing Professional Development (CPD) 101 Provided by: The Collaborative Education Institute Learning Objectives: Upon successful completion of this activity, pharmacists should be able to: 1. Define Continuing Professional Development (CPD) 2. Describe the need to improve how pharmacists approach their continuing education and lifelong learning 3. List and des... |
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Pain Assessment & Management in the Older Adult Provided by: Corexcel After reading Pain Assessment & Management in the Older Adult the participant will be able to: 1. Define pain. 2. Describe how pain impacts the aging adult. 3. State common misconceptions and facts about pain. 4. Explain the physiology of pain. 5. Ident... |
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HIPAA Privacy Training for the Pharmacy Workforce (v4) Provided by: Ohio Pharmacists Association Key to learning objectives: * P = Pharmacist * T = Technician At the successful completion of this course, you will be able to: * Describe the definition of HIPAA and explain the effects on pharmacy workplace. [P] * Describe what HIPAA is and what it affec... |
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Patient Safety and Medical Errors Provided by: The Texas Medical Association Upon completion of this course, participants should be able to: 1) discuss the impact of patient safety and medical errors issues; 2) communicate clearly to other members of the patient care team; 3) determine how to improve the quality of their current record-keeping practi... |
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California Infection Control and Dental Practice Act - Dental Board of California Approved Provided by: Biologix Solutions, LLC Dental Board of California Mandated Infection Control - 2 Hours Dental Practice act - 2 Hours... |
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Legal & Ethical Aspects of Nursing Provided by: Biologix Solutions, LLC Upon completion of this course, you will be able to: Apply the components of the Florida State Nurse Practice Act into one's role and responsibilities. Differentiate among the legally permissible roles of the registered nurse, the licensed practical nurse and unlicensed s... |
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Preventing Fraud, Waste & Abuse in Pharmacy Practice -Specialized Provided by: Pharmacy Foundation of California At the completion of this program, you should be able to: * Explain the federal regulations related to fraud, waste and abuse * Describe how Medicaid & Medicare fraud, waste and abuse regulations affect your daily work * Describe the components of your company's fr... |
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Healthcare Management: An Introduction (AHM 250) online course. Provided by: America's Health Insurance Plans Providing a comprehensive overview, this convenient online course will get you up to speed on the basic concepts of health care management and its various types of organizational structures. You will learn about major operational areas of health insurance plans as well as le... |
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The New Leadership Challenge: Creating the Future of Nursing, Third Edition Provided by: Anderson CE For those interested in the topic of leadership, The New Leadership Challenge: Creating the Future of Nursing may have something to offer. Pilot study nurses wrote: "loved it, timely, relevant, provocative;" "excellent, valuable tool;" "wish I had this type of course in nur... |
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Diabetes: Type 2 Provided by: ATrain Education Inc. When you finish this course, you will be able to: * Distinguish between type 1 and type 2 diabetes. * Discuss the physiology of type 2 diabetes and normal metabolism of glucose. * Identify the two major abnormalities of glucose metabolism that underlie type 2 diabetes. *... |
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Patient Safety and Medical Errors Provided by: The Texas Medical Association Upon completion of this course, participants should be able to: 1) discuss the impact of patient safety and medical errors issues; 2) communicate clearly to other members of the patient care team; 3) determine how to improve the quality of their current record-keeping practi... |
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Bloodborne Pathogen Management Provided by: ATrain Education Inc. When you finish this course, you will be able to: * Explain the importance of bloodborne pathogens in the transmission of chronic and life-threatening diseases. * Outline the actions employers are required to take to protect their employees from bloodborne pathogens. * De... |
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Training Guidelines for the Special Care of Persons with Alzheimer's Disease and Related Disorders Provided by: Corexcel After completion of Alzheimer's Disease and Related Disorders the participant will be able to: 1. Explain the differences between ADRD and the term "dementia." 2. Use basic strategies and guidelines for verbal and nonverbal communication. 3. Understand specific techniqu... |
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Florida Mandated Domestic Violence 2 Hours Course for Nursing, Dental and Other Healthcare Professionals. Provided by: Biologix Solutions, LLC Upon completion of this course, you will be able to: Describe the healthcare implications of domestic violence. Isolate the risk factors for domestic violence. List the signs and symptoms of domestic violence. Discuss appropriate documentation in cases of suspected domes... |
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Health Insurance Advanced Studies, Part B online course. Provided by: America's Health Insurance Plans As an extension to Health Insurance Advanced Studies, Part A, Part B explores some of the most important health insurance products and trends today. You’ll add to your knowledge and expertise in disability, long-term care, supplemental, and dental insurance with informatio... |
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12 Necessities of an Exceptional Practice Provided by: American Dental Association What makes a practice a rewarding place to work? What makes it attract and retain patients? What makes it grow and flourish? What makes it exceptional? Linda Miles draws upon her years of experience to identify the twelve necessities of exceptional practices and shares w... |
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Asthma: Diagnosis and Management Provided by: NetCE Asthma is one of the most common respiratory conditions affecting children, adolescents, and adults, and the number of individuals affected continues to grow each year. Diagnosis may be complex, especially in certain populations, but it is a vital key to providing the effect... |
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Disclosure of Medical Error: A Physician's Risk Management Guide Provided by: Medical Interactive Community Discussing adverse medical events with patient and family is perhaps the most difficult conversation physicians will undertake. Too often, physicians postpone, delegate or avoid these difficult conversations. Prompt, empathic communication initiated by the physician is the... |
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Domestic Violence for Kentucky Healthcare Professionals - 3CE Provided by: Biologix Solutions, LLC Upon completion of this course, you will be able to: Describe the healthcare implications of domestic violence. Isolate the risk factors for domestic violence. List the signs and symptoms of domestic violence. Discuss appropriate documentation in cases of suspected domes... |
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Attacking Anterior-wall Myocardial Infarction in Time Provided by: ANA Continuing Online Education In the United States, between 1.2 and 1.5 million people suffer a myocardial infarction (MI) every year. And among MIs, anterior-wall MIs are the most serious and have the worst prognosis. Preventing death from MI is a matter of time. The patient needs to seek treatment quic... |
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Introduction to Quality Measurements Provided by: CMElectures David B. Nash, MD, MBA, is The Dr. Raymond C. and Doris N. Grandon Professor of Health Policy and is Chairman of the Department of Health Policy at Jefferson Medical College. Here, he defines quality measurement and discusses its evolution and its future. This lecture and... |
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The Ohio Nurse Practice Act Provided by: NetCE Registered nurses (RNs) and licensed practical nurses (LPNs) in Ohio are legally bound to "practice in accordance with acceptable and prevailing standards of safe nursing care." This course will acquaint nurses with the basics of the Ohio Revised Code, which is the legal par... |
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Florida Nursing Law Provided by: Biologix Solutions, LLC Upon completion of this course, you will be able to: Apply the components of the Florida State Nurse Practice Act into one's role and responsibilities. Differentiate among the legally permissible roles of the registered nurse, the licensed practical nurse and unlicensed s... |
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Measuring for Improvement Provided by: Institute for Healthcare Improvement Measurement is essential in any improvement work: It tells you if the changes you are testing are leading to improvement. But measurement for improvement is different from measurement for research. In this course, you’ll learn how to use three basic kinds of measures: outc... |
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