IVR Systems (Interactive Voice Response) Automated Phone Answering Systems

 SRS Pharmacy Systems
Booth #7732
SRS Pharmacy Systems

Total Pharmacy Integration... One Vendor!

Over 20 Years of Supporting Community Pharmacy
Since 1989, SRS Pharmacy Systems has focused on building pharmacy management software that helps community pharmacies operate more efficiently and accurately, keeping processes consistent, inventories low and profitability high.

Total Pharmacy Integration
The key to maximizing profittability is total integration from top to bottom. All SRS modules are directly integrated with our core pharmacy management software, PKonRx. Modules include:

  • PKonRx
  • NPI and DEA Number Validation
  • Rx Scanning & RPh Verification
  • POS w/eSignature
  • Integrated Credit, Debit & FSA Card Processing
  • Drive-Thru Wireless
  • IVR & PhoneManager
  • Smartphone & Web Rells
  • Text Message Alerts

RxTwin: Integrated Onsite Backup Server

  • Proactive network, system and component replacement
  • SQL database for reliability and speed
  • Web access from each station
  • Fast and stable C++ programming

One System, One Vendor, One Call!
Pharmacies gain because SRS doesn't outsource its technology. SRS directly develops, supports and services all core system, software and hardware. SRS components are software and hardware pre-configured.SRS automatically maintains software drivers, system updates, security functions, and PBM requirements. Additionally, SRS pharmacies have a SINGLE SOURCE for all pharmacy support needs, allowing SRS pharmacies to focus on customer care and let SRS focus on computer system care!

SRS IVR Pharmacy Technology SRS IVR Pharmacy Technology SRS IVR Pharmacy Technology
IVR retail independent chain hospital communication automated pharmacy refill interactive voice response internet telephone authorization request fax IVR prescription faxing electronic prescription submission e-prescribing productivity enhancement voicemail message electronic call management prescription processing automatic queue SRS auto refill phone in compliance reminders

Booth #7730

TeleManager Technologies, Inc. is the industry’s only IVR Company with several completely different IVR products making it possible for independent, chain or health system pharmacies to select the IVR system that best meet their practice and budgetary needs. And, our more than 10 years experience in working with all types of pharmacies has taught us how to make the installation and training easy for all involved.

Our list of products includes:

TeleManager™ Hosted IVR Service is a patented outsourced (ASP Model) IVR service that enables a pharmacy to offer their patients with a toll free automated refill “hot line” they can call anytime. The service also accepts all phone calls placed to the normal pharmacy phone number but that are not answered for any reason; such as all lines are busy or it is after hours. All patient information is captured at the TeleManager telecommunications operations center and faxed or emailed to the pharmacy in an orderly manner for processing. This unique service is the most affordable way to provide IVR.

TeleManager™ On-Demand IVR System builds on the same patented outsourced (ASP Model) functionality as the hosted service (above) but adds the functionality of interfacing with your pharmacy management system so that refill request are seamlessly routed over a secure internet connection directly into your pharmacy system’s refill queue. Installation does not require the purchase or installation of any hardware or cabling making the On-Demand System the easiest and most affordable ways to bring the benefits of fully integrated IVR to your pharmacy.

Refill TeleManager™ In-Store IVR System is the most versatile, cost-effective and easy-to-use traditional in-store IVR system in the industry. Currently used in literally thousands of pharmacies in all practice settings this full featured in-store system interfaces with you phone and pharmacy management system to allow you to simplify pharmacy operations and provide even more personalized customer service.

TeleManager Refill NetManager™ is an interactive on-line prescription service that enables your patients to request refills over the internet at any time that is convenient for them. NetManager can be interfaced with your pharmacy management system so that refills are validated and posted into your pharmacy management system’s refill queue in real time.

OverflowManager™ is TeleManager’s patented IVR service that provides over capacity relief when all phone line are in use. This truly unique service means your patients and prescribers will never have to listen to a busy signal and could eliminate the need for pharmacies to add expensive additional phone lines. All prescription orders are captured in TeleManager’s telecommunications operations center and sent t directly into your pharmacy management system.

TeleManagerCentral™ IVR System is an advanced Voice over IP capable solution that allows chain and multiple-location pharmacies to benefit from their economies of scale. This system resides at a central site and interfaces with all your telecommunications, pharmacy management system, workflow or central fill software to provide genuine benefits for patients, employees and prescribers.

TeleManager - Pharmacy IVR Systems TeleManager - Pharmacy IVR Systems TeleManager - Pharmacy IVR Systems TeleManager - Pharmacy IVR Systems
Telemanager, Telemanager Technologies, IVR, Software, IVR Solutions, Pharmacy Productivity, Software

Booth #7729

QS/1 provides software products, services and support to a variety of healthcare providers including community pharmacies, chain pharmacies, long-term care facilities, institutions, home medical equipment providers and point-of-sale operations.

NRx for Retail/Community Pharmacy
Process new prescriptions and fill refills quick and easy. Integrated services and systems enhance workflow and patient safety in independent pharmacies while providing comprehensive management tools necessary for better profitability.

Multi-Site Management (MSM) & NRx for Chain Pharmacy
Provides multi-site chain store management system making day-to-day pharmacy operations easier and more efficient with centralized data control allowing record sharing across the network and between stores.

PrimeCare for Institutional Pharmacy & Long Term Care Facilities (LTC)
Specifically meets the everyday challenges of institutional and LTC pharmacies with the ability to customize software solutions to fit unique organization needs.

SystemOne for HME Business
Manage any HME business operation, large or small. Manage inventory and electronically bill the DMERC, State Medicaids and other third party payers.

Boost pharmacy profitability with improved inventory management features and electronic price updates.

Interactive Voice Response (IVR)
Manage telephone refills and physician communications while offering 24/7 access.

Enhance operational efficiency with interfaces to many time and money-saving technologies made available for integration with QS/1 software.

QDM Automated Pill Dispensing System
Enhance pharmacy productivity and efficiency while improving patient safety through automated pill dispensing.

IVR retail independent chain hospital communication automated pharmacy refill interactive voice response internet telephone authorization request fax IVR prescription faxing electronic prescription submission e-prescribing productivity enhancement voicemail message electronic call management prescription processing automatic queue QS/1 auto refill phone in compliance reminders

Booth #7735

Ateb offers a collection of proven Patient Management Solutions that improve adherence through education, pharmacist-patient interventions, and reminders. Ateb’s solutions leverage the strong relationships between pharmacy and patient, while providing the pharmacy efficient and standard processes to administer these solutions. Important components of Ateb’s solutions are accompanying measurements and analytics that allow a pharmacy to reach 5-Star Proportion of Days Covered (PDCs) scores.


Adherence Solutions that have proven results in improving PDC Scores, MPR, and overall medication adherence in patients, with a focus on new revenue streams through manufacturer sponsored campaigns. Ateb provides pharmacies with detailed analytics to measure the efficacy of adherence programs.


Time My Meds is a Comprehensive Medication Synchronization Solution (med sync) that coordinates a patient's prescriptions to be filled on the same day, allowing the patient to visit the pharmacy once a month to pick up their prescriptions. Pharmacies can get rid of their paper-based med sync program and move to a solution that helps with the administration and automation of the program.


Comprehensive Patient Care Solutions are platforms provided to pharmacies to help patients manage chronic conditions and their health by emphasizing education, awareness messages, and improved adherence. Comprehensive Patient Care Programs help pharmacies document, manage, and measure the impact that pharmacy interventions have on patient behavior.


Ateb offers the opportunity to integrate our solutions and facilitate care coordination between community pharmacy and health plans to improve health outcomes and reduce overall healthcare costs. By connecting with other healthcare professionals, Ateb ensures that health plans have the tools and the ability to provide easy-to-access, quality, preventive care to patients.


Ateb's Transitional Care and Hospital Exchange Solutions help reduce medication errors that often occur during transition from one care setting to another, such as being discharged from a hospital or admitted to a long term care facility, by partnering with hospitals to identify patients that are at a high risk for readmission. By sending discharge data to Ateb, hospitals are preventing costly readmissions through our pharmacy partners that provide timely interventions and patient care.


Patient Communication Solutions are patented inbound messaging and outbound notification solutions that reach patients through multiple communication channels; including phone calls, SMS/texts, emails, and Ateb’s OnTheGoRx® mobile app. Pharmacies working with Ateb have the ability to message patients, regardless if patients call into the pharmacy or if the pharmacy reaches out to the patient.


Pharmacy Workflow Solutions help reduce stress for pharmacists by organizing everyday tasks and streamlining pharmacy processes, giving pharmacists additional time to spend with patients and establish a closer relationship. Ateb is best known for our workflow solutions: Pharmacy Line (IVR) Interactive Voice Response Solution, Bin Management, NDC Accuracy Check, SignatureLine, and Web Refill.

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