Today’s healthcare providers have unique challenges in delivering critical, high-value medications shipped safely and on time from their pharmacy directly to patients’ homes. They rely on the services of carriers (e.g., USPS, UPS, FedEx), which handle millions of packages daily. However, not all packages arrive on time. Sometimes, packages go missing or get lost in transit.

Pharmacies can’t afford for patient medication to be lost or for delivery times to be extended or delayed. This can result in frustrated patients, increased inbound calls to the pharmacist, potential liability to the pharmacy, and the inability for the pharmacy to receive full reimbursement by the payers for the medication that was shipped to the patient.

Providing proof of shipment and delivery is crucial because it offers benefits for both the customer and the pharmacy. Learn how specialty pharmacies can maximize medication reimbursements and prevent costly write-offs.