Robotic Technology Automates Critical Workflows Across Health System and Dispensing Solutions

Omnicell, Inc. today announced that Mercyhealth, a five-hospital and 85-facility system serving 15 counties in northern Illinois and southern Wisconsin, has chosen Omnicell’s XR2 Automated Central Pharmacy System to help increase their pharmacy’s efficiency, streamlining tasks while enhancing patient safety. The hospital plans to implement XR2, part of Omnicell’s industry-leading medication management automation platform, in central pharmacy operations at its main campus in Rockford, IL.  

In considering new options for central pharmacy automation, Mercyhealth wanted a solution that would enhance operational efficiencies, allowing them to refocus staff to participate in clinical, patient-facing care initiatives.  Positive interactions with hospital pharmacists can significantly impact patient satisfaction survey scores, according to the Hospital Consumer Assessment of Healthcare Providers and Systems.1

Mercyhealth selected Omnicell’s XR2 to replace their current pharmacy automation, building on initial technology investments. “Having the ability to streamline our pharmacists’ efforts with the XR2 allows them to refocus their time to serving our patients,” said Don Janczak, system director of pharmacy at Mercyhealth. “At Mercyhealth, hospital automation is something that we believe in, and our goal is to have a comprehensive inventory network that gives us more control with less labor. XR2’s barcode utilization integrates into our nurses’ scanning protocols, which helps reduce the risk of medication errors.”

“Upgrading central pharmacy automation enables Mercyhealth to visualize their complete medication inventory across facilities to enhance medication delivery, reduce medication spend, and most importantly, free the pharmacy teams to increase their contribution to clinical care,” said Nhat H. Ngo, executive vice president, Marketing, Strategy and Business Development at Omnicell.

About Mercyhealth
Mercyhealth (formerly Mercy Health System) was formed in January 2015 through the merger of Mercy Health System and Rockford Health System. Today, Mercyhealth is a vertically integrated, not-for-profit multi-regional health system comprising five hospitals, a wholly-owned insurance company, more than 700 employed physicians and over 85 primary and specialty care medical centers and clinics across more than 60 communities in 15 northern Illinois and southern Wisconsin counties. Mercyhealth provides over 75 specialty and sub-specialty services, including neonatal and pediatric intensive care, perinatal care, neurosurgery (brain and spine), heart and vascular care, cancer care, plastic and reconstructive surgery, da Vinci robotic surgery and much more.