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Why Nurses and Case Managers Need to Know About Customer Service
Provided by: Corexcel
After reading Why Nurses and Case Managers Need to Know Customer Service the participant will be able to:
1. Define customer service.
2. Determine what contributes to customer satisfaction.
3. Explain why customer service will be even more important in the new millennium than it is today.
4. Focus on all of your customers, but rec... |
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The Spectrum of Multiple Sclerosis: Addressing Challenging Symptoms
Provided by: ASiM
Recent advances in understanding the pathophysiology, diagnosis, and clinical monitoring of patients with multiple sclerosis (MS) have significantly increased the ability to detect and manage its progression. Experts continue to examine the most appropriate ways to care for patients with MS. The numerous options for the treatment of patients with M... |
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Is it Possible to Significantly Limit or Halt the Damage from Rheumatoid Arthritis (RA)? — The Benefits of Anti-TNF Therapy in Managed Care
Provided by: Impact Education, LLC
TARGET AUDIENCE
This activity has been designed to meet the educational needs of managed care pharmacists, pharmacy directors, medical directors, quality directors, policy executives, managed care affiliated physicians, employer and government policy administrators, and other managed care administrators.
STATEMENT OF NEED
The advent of the ant... |
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Optimizing Disease Control to Manage RA-Associated Pain in Adults
Provided by: U.S. Pharmacist
This accredited activity is targeted to pharmacists and pharmacy technicians. Estimated time to complete this activity is 120 minutes.
GOAL:
To review the pathophysiology of rheumatoid arthritis (RA) and discuss pharmacologic and nonpharmacologic options for managing pain associated with RA in adults.
OBJECTIVES:
After completing this acti... |
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Building the bridge to partnership: Fostering the community and managed care pharmacy relationship
Provided by: Academy of Managed Care Pharmacy
Description:
Discover how managed care organizations and community pharmacists are working together to help advance medication therapy management services.... |
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Improving MS Care: Perspectives from a Medical Director, Pharmacy Director, and Specialty Pharmacist
Provided by: ASiM
Multiple sclerosis (MS) is a costly disease in terms of its effects on patients’ quality of life and its financial cost to society. The introduction of treatments that are designed to change the natural disease course has focused attention on the economic burden of MS. Balancing cost-effective treatment with current guidelines and optimal therapy... |
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Shifting Paradigms in Type 2 Diabetes: Managed Care Perspectives
Provided by: ASiM
Affecting over 11% of the adult US population, type 2 diabetes mellitus (T2DM) is a chronic and disabling disease that is associated with substantial morbidity from both macro- and microvascular complications. It is the leading cause of kidney failure, nontraumatic lower-limb amputations, and new cases of blindness among American adults, and is a m... |
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Actionable Insights to the Evolving Management of MS: Important Considerations in Improving Outcomes
Provided by: ASiM
The introduction of treatments designed to change the natural disease course of multiple sclerosis (MS) has focused attention on the economic burden of this disease. Economic evaluations, which analyze the burden of MS on society and the cost effectiveness of new therapies, stress that the economic burden of a disease should be seen in a global per... |
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Health Insurance Advanced Studies, Part B online course.
Provided by: America's Health Insurance Plans
As an extension to Health Insurance Advanced Studies, Part A, Part B explores some of the most important health insurance products and trends today. You’ll add to your knowledge and expertise in disability, long-term care, supplemental, and dental insurance with information on policy structuring, options, and placement.... |
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UTILIZATION MANAGEMENT PEER REVIEWER TRAINING
Provided by: American Board of Quality Assurance And Utilization Review Physicians
Managed Care increased in popularity as third-party payors and government agencies became more concerned with rising healthcare costs. Hardly any area of healthcare is free from its impact. Historically, review of medical claims was the responsibility of corporate Medical Directors possibly reviewing cases outside their specialty area. Today, the... |
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Multiple Sclerosis in Managed Care: Managing Decisions and Shaping Health Outcomes
Provided by: ASiM
Multiple sclerosis (MS) is a costly disease in terms of its effects on patients’ quality of life and its financial cost to society. The introduction of treatments that are designed to change the natural disease course has focused attention on the economic burden of MS. Balancing cost-effective treatment with current guidelines and optimal therapy... |
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SCHIZOPHRENIA: IMPROVING THE CONTINUITY OF CARE TO ENSURE OPTIMAL PATIENT OUTCOMES
Provided by: ASiM
GOAL
To educate psychiatric nurse practitioners, psychiatrists, and pharmacists about the need to identify and apply evidence-based management strategies to improve outcomes for patients with schizophrenia.
INTENDED AUDIENCE
The intended audiences for this activity are psychiatric nurse practitioners, psychiatrists, and pharmacists who care fo... |
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Treatment Guidelines and Management of Patients with Type 2 Diabetes: Practical Strategies to Improve Glycemic Control (Module II of II)
Provided by: Horizon CME
ACTIVITY OVERVIEW
An on-line enduring CME program to educate physicians, nurses, and pharmacists on the current guidelines and strategies to improve glycemic control and close the clinical care gaps for the treatment of Type 2 diabetes. This will be a two-part learning series. Module I of the series will be lecture based, while Module II will be a... |
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Atrial Fibrillation and Managed Care: Current Approaches and Future Directions for Long-Term Therapy
Provided by: Academy of Managed Care Pharmacy
Atrial fibrillation (AF), a common age-related arrhythmia, is a major public health problem in the United States.
The first article in this supplement describes trends in the prevalence and incidence of AF in the United States and the etiology of, risk factors for, complications of, and economic burden of AF.
The second article in this supplement... |
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Methods for Improving Quality of Life for Patients with Spasticity
Provided by: ASiM
Spasticity occurs across the spectrum of upper motor neuron disease and complicates the course and quality of life of those affected. It contributes to pain, insomnia, and fatigue; can interfere with mobility, transfers, self-care, activities of daily living, and social functioning; and increases caregiver burden. This activity will discuss the pat... |
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Healthcare Management: An Introduction (AHM 250) online course.
Provided by: America's Health Insurance Plans
Providing a comprehensive overview, this convenient online course will get you up to speed on the basic concepts of health care management and its various types of organizational structures. You will learn about major operational areas of health insurance plans as well as legislative, regulatory, and ethical issues that affect the industry.
You... |
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Optimizing Outcomes for Patients With Growth Hormone Deficiency and Other Growth Disorders in Managed Care
Provided by: Impact Education, LLC
Target Audience
- Medical Directors and Pharmacy Directors from health plans, HMOs, integrated health systems, employers, quality organizations, and other managed care organizations
- Managed care-affiliated care team members involved with patient evaluation, education, and follow-up for growth/growth disorders including: physicians, pharmacist... |
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Virtual Exhibits / Booths
