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Why Nurses and Case Managers Need to Know About Customer Service
Provided by: Corexcel
After reading Why Nurses and Case Managers Need to Know Customer Service the participant will be able to:
1. Define customer service.
2. Determine what contributes to customer satisfaction.
3. Explain why customer service will be even more important in the new millennium than it is today.
4. Focus on all of your customers, but rec... |
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HIV/AIDS for Florida Healthcare Professionals (2 CH)
Provided by: Wild Iris Medical Education
Upon completion of this course, you will be able to:
* Discuss the incidence of HIV/AIDS in Florida.
* Describe modes of transmission, diagnosis, and current tests for HIV.
* Explain infection prevention measures for HIV/AIDS.
* Summarize the basic components of the Florida Omnibus AIDS Act.
* List common psychosocial issues associated with ... |
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Cultural Competence in Healthcare
Provided by: Corexcel
After reading Cultural Competence in Healthcare the participant will be able to:
1. Describe specific characteristics about the composition, cultural aspects, and unique health care issues concerning African Americans, Asian Americans, Hispanics/Latinos, and American Indians/Alaskan Natives.
2. Explain the meaning of language and culture.... |
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HIV/AIDS for Florida Healthcare Professionals (1 CH)
Provided by: Wild Iris Medical Education
Upon completion of this course, you will be able to:
* Discuss the incidence of HIV/AIDS in Florida.
* Describe modes of transmission for HIV.
* Summarize the testing-related requirements of the Florida Omnibus AIDS Act.
* Explain the clinical management of HIV/AIDS.
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Spanish Language Training for Pharmacy Professionals
Provided by: RXinsider
Developing Spanish counseling skills will help increase patient compliance and build customer loyalty while setting your pharmacy’s level of customer service apart from competitors. Spanish for Pharmacists is a comprehensive, 52-page book enabling pharmacists and pharmacy technicians to learn the basics of Spanish for effective patient counseling... |
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Domestic Violence Education for Florida Healthcare Professionals
Provided by: Wild Iris Medical Education
Upon completion of this course, you will be able to:
* Isolate the risk factors for domestic violence.
* Describe the healthcare implications of domestic violence.
* List the signs and symptoms of domestic violence.
* Discuss appropriate documentation in cases of suspected domestic violence.
* State Florida's reporting requirements for domes... |
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Florida Mandated Domestic Violence 2 Hours Course for Nursing, Dental and Other Healthcare Professionals.
Provided by: Biologix Solutions, LLC
Upon completion of this course, you will be able to:
Describe the healthcare implications of domestic violence.
Isolate the risk factors for domestic violence.
List the signs and symptoms of domestic violence.
Discuss appropriate documentation in cases of suspected domestic violence.
State Florida's reporting requirements for domestic violence... |
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Domestic Violence
Provided by: Anderson CE
Learn:
* How domestic violence presents in the health care setting
* How to identify abuse
* What about the victims?
* Perpetrators
* Intervention.... |
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Death and Dying: Guiding Dying Persons through the Final Life Transition
Provided by: Corexcel
After reading Death and Dying the participant will be able to:
1. Describe the grieving process.
2. Identify psychological responses, physical symptoms, social changes, and spiritual aspects of normal grief responses.
3. Describe the role of cultural and ethnic traditions in the grieving process.
4. Explain the psychological, spir... |
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Ethical Legal and Social Issues: Brief Case Studies in Genetics
Provided by: Harvard Medical School
Acknowledgement: This course is supported by educational grants from Celera and the Applera Charitable Foundation.
This course presents three brief patient scenarios that highlight ethical challenges presented by advances in genetic testing. While specific topics include an introduction to the Genetics Information and Nondiscrimination Act, dire... |
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Domestic Violence for Kentucky Healthcare Professionals - 3CE
Provided by: Biologix Solutions, LLC
Upon completion of this course, you will be able to:
Describe the healthcare implications of domestic violence.
Isolate the risk factors for domestic violence.
List the signs and symptoms of domestic violence.
Discuss appropriate documentation in cases of suspected domestic violence.
State of Kentucky's reporting requirements for domestic viol... |
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HIV/AIDS for Florida Healthcare Professionals (3 CH)
Provided by: Wild Iris Medical Education
Upon completion of this course, you will be able to:
* Discuss the incidence of HIV/AIDS in Florida.
* Describe modes of transmission and current tests for HIV.
* Explain the clinical management of HIV/AIDS.
* Identify prevention strategies for HIV/AIDS.
* Summarize the basic components of the Florida Omnibus AIDS Act.
* List common psychos... |
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Virtual Exhibits / Booths
