Why pharmacists can’t get enough of award-winning “Best Pharmacy Commerce System”
By: Jackie Brusch, VP of Marketing, Emporos
In our workdays, we all have those one or two vendors that we simply couldn’t manage without. For some of us, it's Slack or Teams. For many pharmacists, it’s Emporos.
Emporos is a Pharmacy Commerce System that helps pharmacies more easily and safely manage customer transactions, covering everything from point of sale (POS) to enabling customers to pay for prescriptions on their phones.
“Our goal is to make pharmacy commerce modern, safe, and simple,” says Emporos CEO, Eric Kristensen. “Too often, pharmacists are forced to sacrifice one of these aspects. Either their point-of-sale system is easy to use but lacks essential functionality like offline mode or safety checks, or it can handle complex tasks but is difficult to use, causing staff and patients frustration.”
With Emporos, pharmacists truly can have it all: an easy-to-use interface, automation of manual tasks, built-in checkpoints to ensure compliance, and happier customers. Some Emporos customers have reported a 94% reduction in medication errors, a 60% reduction in transaction time, and an 86% increase in fill rates.
What Is Emporos?
Emporos was founded in 2002 as a POS provider. Over the years, the company and its product suite have grown to include cloud-based offerings such as mobile point of sale, a lighted will-call system, a patient self-payment portal, merchant services, OTC inventory management, and more. Emporos was recently recognized as a Pharmacy500 company and awarded Best Pharmacy Commerce System by the MedTech Breakthrough Awards.
Unlike other POS providers, Emporos is purpose-built for the pharmacy sector and includes safety checks, such as alerts that notify you if you’re about to dispense the wrong medications to the wrong patient (i.e., patients with the same name such as “John Smith”).
And compared to larger companies in the Pharmatech space that bundle PMS, POS, and other services, Emporos focuses solely on pharmacy commerce, offering a specialized, regularly updated product backed by a dedicated team of industry experts.
Emporos serves various pharmacy segments, including enterprise-wide healthcare systems, long-term care, grocery, specialty, chain, mail order, and independent pharmacies. Its clients include 40 of the top 100 health systems, and the company boasts a +97% customer satisfaction score.
Why Do Pharmacists Like Emporos?
Emporos offers numerous benefits that appeal to pharmacists, pharmacy technicians, IT teams, finance teams, operations, procurement, and more.
Some of the benefits include:
• More Payment Options: Emporos offers a range of payment options – such as manual entry for mail-order pharmacies or allowing patients to pay directly on their phone – to enhance convenience and streamline the checkout process.
• Greater Efficiency, Happier Patients: The company’s suite of technologies offers an easy-to-use interface and automation to help pharmacists reduce time-consuming tasks, leading to more time spent with patients, shorter lines, and more satisfied customers.
• More Revenue Streams: Not only does Emporos improve inventory management, its mobile POS enables bedside, drive-thru, curbside, line-busting, and mail order transactions, enhancing convenience for patients and revenue avenues for pharmacies.
• Increased Transaction Volume and Revenue: By streamlining processes, reducing wait times and opening more revenue streams, Emporos helps pharmacies increase transaction volumes and capture more revenue without compromising service quality.
• Reduced Errors and Improved Compliance: Emporos has safety checks to ensure correct prescription dispensing and compliance. For instance, its lighted will call product alerts pharmacists if a scanned Rx doesn’t match patient info, and for controlled substances, it allows digital scanning of patients’ ID information.
• Faster Medication Location: The Emporos-scripClip POS-integrated lighted will-call system speeds up locating prescriptions. Staff can search for a patient in the POS, and the corresponding bag lights up, speeding up transactions and return-to-stock processes.
• Minimal Training Required: The intuitive design of the Emporos tech stack ensures that even rotational students or infrequent staff can quickly become proficient, minimizing training time and boosting productivity.
• Reduced Downtime: With reliable integrations and stable connections, Emporos minimizes system downtime, ensuring continuous operation and reducing the need for manual workarounds.
• Fewer Vendors, Lower Cost and Complexity: By consolidating payment and hardware services into one integrated system, Emporos reduces the need for multiple vendors, lowering costs and simplifying management.
Emporos Empowers Pharmacists
From its end-to-end commerce services to its extensive functionality, Emporos empowers pharmacists everywhere with more modern, efficient, and user-friendly technologies.
Whether pharmacists are dispensing controlled substances, or selling retail inventory, Emporos enhances patient safety, streamlines operations, and improves overall pharmacy performance.
No wonder Emporos is the one tool most pharmacists can’t live without. Reach out to Emporos today to learn for yourself.
Forget clunky and time-consuming equipment and processes. Empower your team to do what they do best: care for patients. Our integrated Pharmacy Commerce System, including point of sale, streamlines the pharmacy experience to maximize outcomes for both pharmacy staff and patients.
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Workflow: POS / Point of Sale Systems
