This article was originally posted in its entirety on NimbleRx's blog: https://www.nimblerx.com/articles/telehealths-impact-on-the-pharmacy-industry?utm_source=partnership&utm_medium=rxinsider&utm_campaign=plat-page
There’s no denying that telehealth is an integral part of healthcare in the 21st century. From its meteoric rise as a tool during the COVID-19 pandemic to the current levels of adoption we see across patients of all ages, telehealth has affected every aspect of healthcare.
Luckily, telehealth presents exciting opportunities for pharmacies of all sizes to better serve their community, connect with new patients, and boost profits. Let’s dive into the impact that telehealth can have on your independent pharmacy.
The Rise of Telehealth
While telehealth existed pre-2020 and was steadily growing in popularity, the COVID-19 pandemic increased publication adoption to unseen levels due to sheer necessity. One survey found that 92% of clinicians were providing services using telehealth.
With any new piece of technology, sometimes certain populations can be hesitant to adopt, wary of new processes, or may even just lack the computer skills to consider adoption. Since nearly 100% telehealth adoption was a non-negotiable while in a state of emergency, we saw a ton of resources come to the rescue that addressed these adoption challenges head-on.
And now in 2024, we’re no longer in a national state of emergency, but many of the telehealth systems put into place remain. Contactless or virtual check-in is a staple in pharmacies and clinics, doctors are still completing many appointments via video-chat appointments, and patients have become accustomed, or even partial to, managing their health digitally. Read more >
