Increased Adherence and Patient Satisfaction Using ScriptCenter Automated Prescription Delivery
A 35-month study published in the Journal of American Pharmacists Association reported the benefits of using ScriptCenter automated prescription delivery technology. The study demonstrated that more patients pickup their prescriptions from a kiosk than at the counter. Even more compelling, patients reported comparable counseling and a high level of satisfaction using ScriptCenter solutions.
Study Findings
• Reduced RTS rate compared to counter pickup
• 96% of patients reported that convenient access was the main reason they were using the pharmacy
• 87% of patients said that after-hours prescription pickup was a significant factor in determining to use the kiosk
• 97% of patients said counseling sessions were more efficient and produced the same quality of counseling
Visit www.asteres.com to learn how your pharmacy can partner with Asteres to deepen your patient-customer relationships, increase medication adherence, extend pharmacy hours, and enable your pharmacy staff to work on high-value patient care.
Asteres ScriptCenter® kiosks and lockers enable secure and convenient prescription and OTC pickup for patients. ScriptCenter solutions improve patient medication adherence through expanded pharmacy hours and convenience and help pharmacy staff provide improved customer experience and spend more time on patient-focused clinical tasks.
