Pharmacy500 Marketplace

Pharmacy Will Call Prescription Management

Leading Providers of Pharmacy Will Call Bin Management, Will Call Technology & Resources, Will Call Solutions, Will Call Software...

Aisle OVERVIEW

A Will-Call system is a process and technology used in community/retail pharmacies to manage and organize prescriptions that are ready for pickup by patients. This system is designed to streamline the storage, retrieval, and organization of prescriptions, ensuring that patients can easily access their medications when they arrive at the pharmacy. Whether manual or automated, the Will-Call system is an integral part of managing prescription workflows in pharmacies.

Company Profiles

Rx Systems

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Hang Up Bags
Will Call Prescription retrieval and storage system.

With see-thru bags and an alphabetical filing system on a convenient wall rack you can locate a customer’s prescriptions in 25% less time vs bin or drawer systems.

  • Helps eliminate errors
  • HIPAA responsive
  • Improves customer service

Hang Up bags are reusable and can be sanitized. These heavy-duty bags are available in 7 sizes. Pick one primary size bag, and a larger size for bulk items on the lower rack.

Choose from various styles of racks to best fit your pharmacy layout:

1. Deluxe Wall Racks
2. Standard Wall Racks
3. Revolving Racks
4. DYI Racks – build your own custom racks using 3/8” rods.

The Bag Caddy is a convenient way to organize used bags at check out and hold extra bags for new scripts. Use Alphabetical Index Tabs to quickly locate Will Call bags.

MAGNETIC SHELF DIVIDERS

Magnetic Shelf Dividers are another great way to organize your pharmacy. Prevent picking and filling errors by using the dividers to separate every NDC in stock.

These white polystyrene dividers with magnetic strip on the bottom allow for easy adjustments on metal shelves to create variable inventory sections for Stock Bottles.

Magnetic Shelf Dividers are available in 2 length and 3 height options to fit any metal shelf in your pharmacy. Six total size combinations are available and are sold by the Dozen.

You can choose from three height options—2”, 3”, or 4”—plus 6” or 9” deep. The most popular is 2” High x 6” Deep.

Rx Systems is a Family-owned mfr of RX LABELS, PILL CARDS, CUSTOM BAGS & RX VIALS, plus the VIVID-1 PILL COUNTER, celebrating 45 years in 2024.

Health Care Logistics
Opioid Stewardship and Diversion Prevention

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Opioid Stewardship and Diversion Prevention

Proper disposal of expired and unused drugs is one of the biggest liabilities facing healthcare facilities today. Environmentally safe, effective, drug disposal methods are critical.

Health Care Logistics® offers sharps containers in multiple sizes and styles with features including dual openings, locking lids, and color coding for at-a-glance content identification. Minimize the risk for diversion with options designed for superior performance.

As a best practice, the Institute for Safe Medication Practices (ISMP) recommends labeling opioid prescriptions for patient awareness and safety. Easily improve existing procedures by labeling opioid drugs with preprinted warning labels from HCL®.

To further enhance patient safety, ISMP also recommends using preprinted labels to identify patients who have previously been given opioid drugs as Opioid Tolerant and those who have not been exposed to opioids as Opioid Naïve. HCL offers several options to achieve these goals.

When it’s time to dispose of unused or expired medication, HCL offers two proven drug disposal systems. Deterra® and Rx Destroyer™ safely render prescription drugs irretrievable and to deter tampering and theft. Matching wall mounts are available to secure containers in a consistent location.

When IV drug administration is less than ideal, the MAD Nasal™ Drug Delivery Device is a painless tool that comes to the rescue quickly. This single-used device atomizes topical solutions to provide a quick, direct, needle-free dose of prescription medication. Its contoured tip fits comfortably inside adult and child nose and thanks to the soft plug that absorbs runoff, there’s no mess or risk for diversion after administration.

To organize high-risk drugs, choose from HCL’s full line of medication cassettes, with sizes, styles, and lock options to meet diversion mitigation initiatives. Sort, organize and store high-risk medication practically anywhere and make the most of available space.

Opioid addiction is a national crisis with no clear end in sight, but HCL is dedicated to helping its customers improve diversion best practices and achieve outstanding results.

Pharmacy500

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The Pharmacy500 is awarded to 500 pharmacy supply chain businesses and associations that significantly impacted dispensing pharmacies in the U.S. over the past year.

Pharmacy500 Benefits

The following are complimentary benefits extended to Pharmacy500 companies and associations (coming this spring!)

  1. Company listings in the Platinum Pages Buyer’s Guide, 20Ways publications, and RXinsider website
  2. Company inclusion in the 20Ways themed Buyer’s Guide
  3. Unlimited job postings in the Pharmacy500 Career Center *Unlimited through 2025
  4. Tradeshow promotional resources including Pharmacy500 floor stickers and lanyards
  5. Two posts (annually) in RXinsider’s Pharmacy Market BUZZ news feed

Who are the Pharmacy500 and what are the selection criteria?

The Pharmacy500 includes:

  1. Companies within the Pharmacy Supply Chain
  2. National Pharmacy Trade Associations

The Pharmacy500 Selection Committee applies the following criteria to determine the list of 500:

  • Offers and actively markets at least one product or service to dispensing pharmacies
  • Dispensing pharmacies comprise at least 25% of their customer base
  • Has an estimated annual revenue exceeding $500,000
  • Has five or more full-time employees, and has been in business for more than two years
  • Has a national presence
  • Exhibited at one of the following national conferences in the previous year: APhA; ASCP Annual Meeting & Exhibition; Asembia’s Summit; ASHP Midyear Clinical Meetings & Exhibition; Cardinal Health RBC; McKesson ideaShare; NACDS Total Store Expo; NASP Annual Meeting & Expo; NCPA Annual Convention and Expo; Pharmacy Futures (ASHP Summer); ThoughtSpot.

The following supply chain segments are critical to pharmacy operations and patient care, but are excluded from the Pharmacy500 simply due to volume:

  • Manufacturers and Merchandisers of Pharmaceuticals
  • Manufacturers and Merchandisers of Devices and OTC Products
  • Colleges of Pharmacy
  • State Associations
  • Government Agencies and State Boards of Pharmacy
  • Pharmacy Fraternities & Sororities
  • Dispensing Pharmacies, Health Systems, Chains, Payors, and PBMs

ScriptPro Automation & Robotics
Safety. Accountability. Security. Say Hello to SRS.

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Safety. Accountability. Security. Say Hello to SRS.

ScriptPro’s Storage and Retrieval System (SRS) is the industry’s most advanced and secure will-call management solution. A single SRS can automatically store prescription will call bags within its secure cabinet while occupying a very modest footprint. Utilizing a patented single-step process to store prescription will call bags, SRS saves time and improves workflow. Barcode controls and user tracking/auditing ensure patients receive the correct prescriptions, and they improve operational accountability. The enclosed cabinet eliminates open access to prescriptions in will-call storage, extending the chain of control over medications until they are dispensed to the patient.

SRS is compatible with ScriptPro Workflow and Pharmacy Management Systems.

Features and Benefits:

  • Securely stores up to 260 containers, each containing multiple prescriptions and prescription paperwork (capacity dependent upon cabinet configuration)
  • Modular design allows storage capacity to be expanded with the addition of SRS Back and/or Back and Endcap Storage
  • Fully automates storage and retrieval
  • Utilizes patented single-step process to store prescription will call bags
  • Automates Return to Stock processes and highlights at-risk patients for outreach
  • Utilizes barcode controls to accurately deliver the correct prescription every time
  • Efficiently performs retrieval operation in under 10 seconds
  • Simple to use and requires minimal user interaction
  • Includes Electronic Door Locks for tracking manual access by user
  • Improves operational accountability with detailed audit trails and user tracking
  • Eliminates diversion and increases security
  • Integrates user management across the ScriptPro Platform
  • Controls access to CIIs, CIII-Vs, and Unscheduled drugs

Product Highlight SHOWCASE

Subject Matter Expert & Thought Leader PROFILES

Resources & Awareness

This visual represents the comprehensive structure of the modern pharmacy landscape, capturing the interconnected roles, settings, specializations, and operational elements that support patient care and drug distribution. Developed by RXinsider, the ecosystem map is designed to serve as a foundational reference for education, training, communication, and strategic planning across the pharmacy industry.

Discover the stories, research, and reports from real retail, independent, LTC, and specialty pharmacies.

RXinsider’s Pharmacy500 Stock ETF is a stock portfolio comprised of the largest publicly traded companies in the Pharmacy500.

This report offers a concise snapshot of the Pharmacy500 companies by highlighting new company additions, and examining regional distributions, practice settings, supply chain categories, and the key conferences attended.

Pharmacy500

Accu-Chart Plus Health Care Systems Asteres Inc.
BestRx
CAM Commerce Solutions/Celerant Technology Codonics
Cypress Software, Inc.
Datascan Pharmacy, Inc.
Digital Business Solutions, Inc.
Emporos
EnlivenHealth
Epicor Software Corporation
Everyware
HealNow
Health Care Logistics, Inc.
iLocalBox
InstyMeds
Interlink AI, Inc.
Keycentrix, LLC
Liberty Software
Lumistry
Maxor National Pharmacy Services, LLC
McKesson Corporation
Medical Packaging Inc., LLC
Medi-Dose, Inc./EPS, Inc
Medtel Communications (Lumistry)
Micro Merchant Systems, Inc.
Nimble
Omnicell
Outcomes
Paladin Data Corporation
Parata Systems (BD)
Pharmacy Automation Supplies
Retail Management Solutions, LLC
RevSpring, Inc.
Rx Systems, Inc.
RxScan
ScriptPro LLC
Source Communications LLP
Speed Script
Suncrest Solutions
Unidoses
Zebra Technologies Corp.

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