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Shields Health Solutions: A Practical Overview of the Integrated Specialty Pharmacy Care Model

Shields Health Solutions: A Practical Overview of the Integrated Specialty Pharmacy Care Model

Shields Health Solutions has developed an integrated specialty pharmacy care model that removes barriers and disruptions which often fragment patient care. By aligning patients, providers, and pharmacists within a connected continuum of services, the model is designed to improve access, strengthen adherence, and drive superior health outcomes across health systems.

At the center of the approach is the Shields Care Continuum, where dedicated clinical pharmacists, pharmacy liaisons, and patient support advocates collaborate to support patients from the start of therapy through ongoing management. This coordinated framework not only improves time to therapy and medication adherence, but also enhances system-wide performance by reducing costs associated with care interruptions.

Key areas of functionality include:

  • Patient Engagement at Clinic and via Telehealth
  • Comprehensive Clinical Care Team Support
  • Seamless Coordination Between Prescribers, Patients, and Pharmacists
  • Ongoing Drug Therapy Education and Adherence Optimization

The clinical pharmacist team, supported by pharmacy liaisons and patient advocates, provides personalized therapy guidance with access to full electronic health records (EHR). This allows for proactive interventions, routine lab monitoring, and consistent communication with prescribers. As a result, patients remain on appropriate therapies, outcomes are improved, and health systems benefit from more efficient, cost-effective care delivery.

Excelera | Shields Health Solutions

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Emma Cidade

Posted by: Emma Cidade

Emma Cidade serves as a Pharmacy500 Market Analyst on the RXinsider Market Intelligence Division, where she creates Pharmacy500 INTEL Market Reports and client SPOTLIGHT videos. In addition, she develops educational content to help pharmacy professionals stay informed about industry trends, products, and services across the pharmacy supply chain. Cidade earned a Bachelor of Science in Marketing from the University of Rhode Island, with minors in Biology and Spanish. She combines her background in marketing, life sciences, and market research to develop educational resources that provide pharmacy professionals with valuable market insights and support informed decision-making.

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