Pharmacy Quality Solutions (PQS), an Innovaccer company and leader in pharmacy-payer performance technology, today announced significant adoption and early outcomes from EQUIPP Copilot™, the industry’s first workflow-integrated intelligence platform designed to help pharmacies scale clinical services, improve operational efficiency, and drive measurable financial and quality performance.
Since its early release in September 2025, EQUIPP Copilot™ has been downloaded and used by 1,600+ pharmacies across the U.S., with early adopters reporting up to 4x higher revenue compared to pharmacies not using the solution.
By deploying EQUIPP Copilot™, pharmacies are seeing meaningful gains in productivity and care quality. As a result:
- At least 4 minutes saved per patient through reduced documentation time
- Up to 4x more care gaps were closed, improving quality measure performance
- Improved adherence scores across multiple payer programs, driving better outcomes and incentive attainment
Built to integrate directly into pharmacy workflows, EQUIPP Copilot™ delivers real-time insights and task automation at the point of care, helping pharmacy teams prioritize interventions, streamline documentation, and engage patients more effectively without impacting daily operations.
“Pharmacies are under increasing pressure to expand clinical services while managing growing administrative burden,” said Abhinav Shashank, cofounder and CEO of Innovaccer. “EQUIPP Copilot™ is designed to meet pharmacies where they are, inside their daily workflows and give them the intelligence and automation needed to act faster, deliver better care, and unlock new revenue opportunities. The results show that when technology fits naturally into operations, it can drive meaningful clinical and financial impact at scale.”
EQUIPP Copilot™ supports pharmacies across key clinical and operational use cases, including quality program execution, care gap identification, adherence interventions, and documentation automation. By embedding actionable insights directly into pharmacy management systems, the platform helps teams focus on high-value clinical work while minimizing manual effort.
Katherine Weiss, CPhT, Lead Pharmacy Technician/Manager at Kashat Pharmacy in Metro Detroit, an early adopter of EQUIPP Copilot™ explained how it has made documentation and payment for clinical services an effortless part of her daily workflow.
She said, “A lot of platforms are click-heavy. It used to take so much time that logging in and completing anything felt like an absolute drag. Copilot saves us a tremendous amount of time. You’re already in the patient profile, so you’ve essentially skipped multiple steps. No extra portal logins. No jumping between platforms. Copilot puts the information right in front of you, on top of our existing pharmacy system. And even when there isn’t an active clinical opportunity, it still flags important things for high-risk patients we might otherwise miss. It’s all right there on your fill screen, and that makes a big difference in a busy pharmacy. Having information directly in the workflow makes implementing clinical services so much easier.”
“Pharmacies are being asked to diversify their expertise and business through services, close care gaps, and perform in value-based programs, all while managing heavy product operational workloads,” said Todd Sega, Managing Director, Pharmacy, Innovaccer. “EQUIPP Copilot™ is helping pharmacies translate these expectations into execution. By embedding intelligence directly into daily workflows, we’re enabling faster interventions, stronger quality performance, and measurable revenue impact at scale.”
Following strong beta adoption and early outcomes, PQS by Innovaccer plans to continue expanding EQUIPP Copilot™ ‘s capabilities to support broader clinical services, deeper automation and third-party integrations, and enhanced payer alignment.
About PQS by Innovaccer
PQS by Innovaccer aligns healthcare payers and pharmacies to achieve their shared goals of better patient outcomes and healthcare quality performance. As a neutral, trusted intermediary supporting the evolution of value-based care, PQS facilitates nationwide pharmacy-based care through our partners and the EQUIPP® platform. Utilizing deep clinical pharmacy knowledge and over a decade of performance management experience, we help clients develop strategies, implement quality improvement programs, and optimize the quality of healthcare for their populations served. For more information on how PQS can support you, please visit www.pharmacyquality.com.
Press Contact:
Arushi Awasthi
Innovaccer Inc.
arushi.awasthi@innovaccer.com
415-562-2139
