How is AI improving the specialty pharmacy patient journey? AI is helping health system specialty pharmacies make the medication journey simpler, faster, safer, and more affordable, improving medication access at every step. It flags affordability barriers early, speeds prior authorizations, closes refill gaps, coordinates care across clinic and payer, and surfaces safety risks sooner, with pharmacists and care teams reviewing every step. The strongest results come from AI working alongside integrated clinic and pharmacy care teams and the patient.

In health system outpatient retail and specialty pharmacy, the patient journey includes coverage checks, prior authorizations (PAs), medication therapy management, refills, delivery, and human support. Below are five ways AI is improving that journey. Read More >