ProxsysRx recently organized an introductory Zoom meeting between the DOPs of two health systems we serve. Tiffany Poole joined Southwest Mississippi Regional Medical Center (in McComb, MS) as an oncology pharmacist in 2016 — and was promoted to Director of Pharmacy in June, 2021. Andrew Wright joined Conway Medical Center (in Conway, SC) in 2015, and was promoted to DOP in April, 2022.
ANDREW
CMC is a private non-profit, acute care DSH (Disproportionate Share Hospital) with 240 beds and 40 340B contract pharmacies. I was brand new to 340B when I started, and it’s a beast.
TIFFANY
SMRMC is a 160 bed DSH with 17 contract pharmacies, and 14 CVS specialty pharmacies. Working with ProxsysRx, I’m genuinely amazed by how much growth we’ve had. When manufacturer restrictions hit, we saw other hospitals having record declines in profits, and we were still going up.
ANDREW
It was huge to have ProxsysRx with me as I took over. Having them on our side, advising us, gives me the freedom to focus on my other areas of responsibility.
TIFFANY
Honestly, I don’t know how they do it. The one-on-one attention to detail is something I did not expect from upper-tier managers.
ANDREW
I have immediate access to everyone I need, nearly at all times — which is such a welcome change, after dealing with other groups that never get back to you.
TIFFANY
ProxsysRx owns and operates SMRMC’s outpatient pharmacy, and our retail revenue has tripled since they took over. We’ve had the same success with their Meds To Beds program.
ANDREW
They’ve helped us improve both our outpatient pharmacy and Meds To Beds operations. More importantly, we’ve seen significant improvements in patient care — especially with the way they follow-up with our patients after discharge.
That said, we got hit bad by ESP, but it could have been way worse. And we have ProxsysRx to thank for that.
TIFFANY
ESP is so difficult to navigate. It’s clearly sympathetic to the manufacturers, and we are carefully evaluating what data we’re willing to send them.
ANDREW
They’ve really forced us into a corner, and that’s an awful place to be when we’re just trying to take care of the patients this hospital is dedicated to serving. We don’t want to turn away patients. That’s what we’re here for.
TIFFANY
You have to keep the doors open, but our patients really are our priority — so we have to find ways to provide the care they need. Our relationship with ProxsysRx lets us spread our scarce resources further than we ever could on our own.
ANDREW
We’ve added a cancer center, a pain clinic as part of our orthopedic practice, a dermatology clinic, and a women’s center. We’re expanding our footprint, and we’re treating so many more patients than we used-to. Without ProxsysRx and 340B, that wouldn’t have been possible.
CLICK HERE to read the original, unedited conversation.
