Earlier Clarity, Stronger Reimbursement: How AI Can Improve the Front-End of the Patient and Medical Billing Journeys
Front-end processes now play a much larger role in determining both the patient experience and billing outcomes. What begins with insurance capture affects far more than registration accuracy. It influences eligibility, patient financial expectations, claim readiness, follow-up burden, and how smoothly reimbursement moves downstream. If insurance data is inaccurate, eligibility and payor matching become harder. […]
Industry Update: PCAC “Peptide” Meeting
On July 23-24, FDA’s Pharmacy Compounding Advisory Committee (PCAC) convened to discuss the inclusion of seven peptides on the 503A Bulks lists. The committee ultimately voted in favor of adding six of those peptides to the list, while one failed to win their support. SO NOW WHAT?!?! PSD’s Marketing Manager Christian Hahn breaks it down. […]
Cleanroom Wipe Edges Explained: How to Choose the Right Berkshire Wipe for Your Process
In controlled environments, wipe edge construction can directly affect particle generation, durability, surface compatibility, and overall cleaning performance. For cleanroom operators, quality teams, and process engineers, selecting the right edge type is a key part of contamination control. Berkshire offers cleanroom wipes engineered with multiple edge constructions to support different applications, ISO classifications, and surface […]
Pharmacies Cannot Control Reimbursement, but They Can Control Efficiency
LTC pharmacies cannot control every change in reimbursement. But they can control how much staff time and margin are lost to manual work. A new analysis released by the Senior Care Pharmacy Coalition and conducted by ATI Advisory found that reimbursement for Medicare Part D drugs subject to negotiated pricing dropped by more than 50 […]
DMEPOS Record Reviews: Is Your Pharmacy Ready?
The CMS CY 2026 Final Rule introduced new requirements for pharmacies billing for Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS), increasing oversight and adding new operational considerations. ACHC published FAQs to explain the changes for infusion (IRX, IRX-NO797), specialty (SRX), and long-term care pharmacies (LTC) that seek accreditation to bill for products categorized as DMEPOS. […]
Twenty-Six Years on the Counter
I spent the better part of last week on the road, at a number of industry conferences, when an email landed in my inbox that stopped me mid-conversation. A caregiver – I won’t use their name, because the story isn’t about them, it’s about what they were holding in their hand, wrote to tell me […]
Building AI in Health System Pharmacy: What 20 Years of Turnarounds Taught Me
Building AI in health system pharmacy means putting the operational foundation in place first and then using AI to amplify it. In practice, that means AI works best when it augments experienced pharmacy teams rather than replacing them: catching compliance gaps before they become denials, handling repetitive work, and freeing pharmacists and liaisons to spend […]
Prescription Savings Made Simple
Everything We Do Is Aimed At Helping Pharmacies Succeed
Supply Chain Series | Software: Pharmacy Management Systems, Workflow | Quarter 3
The New Pharmacy Experience: Built for How Pharmacies Actually Work Independent pharmacies are doing more than ever. Pharmacy teams are balancing operational efficiency, patient care, and business growth, all within the same day. But when systems slow you down, require extra steps, or don’t work together seamlessly, it impacts everything from workflow to patient experience… […]
