As pharmacy operations evolve, automation continues to play a pivotal role in improving accuracy, efficiency, and patient safety. McKesson offers two standout counting solutions: CountAssist and CountMate, each designed to meet different needs within your pharmacy. Whether you’re a high-volume retail chain or a growing independent pharmacy, understanding the strengths of each system can help you make the right investment.
CountAssist: Compact, Scalable, and Cost-Effective
CountAssist is the most cost-effective counting automation solution, ideal for pharmacies seeking a reliable, space-saving system that grows with their business.
- Efficiency: One cabinet can automate up to 35% of oral solid prescriptions. Its intuitive GUI and in-house software make it easy to operate with minimal supervision.
- Flexibility: With a slim, one-sided design, CountAssist fits seamlessly into any dispensary layout. Up to 10 cabinets can be connected to a single controller, supporting up to 180 canisters.
- Safety: Each cabinet features 18 canisters with locked chutes to prevent cross-contamination. Barcode scanning ensures accurate medication dispensing and locking doors secure access to high-value or narcotic medications.
Specifications:
- Dimensions: Main cabinet – 30″ W x 77″ H x 10″ D
- Scalability: Up to 10 cabinets
- Electrical: Standard 120V/15A
Pharmacists praise CountAssist for its ease of use and small footprint, making it a favorite among independent owners and national chains alike!
CountMate: High-Speed, Full-Service Automation
For pharmacies requiring high-volume, multi-tasking automation, CountMate delivers unmatched productivity and precision.
- Workflow & Efficiency: CountMate features two robotic arms that simultaneously fill, photograph, label, and sort prescriptions into 18 patient-grouped lanes. It can produce up to three vials per minute, with canisters counting simultaneously.
- Space & Versatility: Its quiet, front-access design allows placement against a wall, optimizing workspace. Available in 84 or 168 canister models.
Security & Traceability: CountMate includes a biometric vein reader, internal cameras capturing top and side vial images, and barcode-driven verification for safe replenishment. Optional locking doors provide additional medication security.
Specifications:
- Models: C84 and C168
- Dimensions: C168 – 111″ W x 77″ H x 30″ D
- Speed: Up to 160 vials/hour
- Electrical: 120V~, 60Hz, 5A (500W)
CountMate is ideal for pharmacies needing uninterrupted production and advanced traceability, supported by McKesson’s trusted hardware and software.
Which Is Right for You?
- Choose CountAssist if you need a scalable, budget-friendly solution with a small footprint and easy integration.
- Opt for CountMate if your pharmacy demands high-speed, multi-function automation with advanced security and sorting capabilities.
Whether you’re expanding your automation or upgrading to a more robust solution, CountAssist and CountMate offer tailored benefits to meet your operational goals.
Click here to explore our full product line and discover which automation solution is the perfect fit for your pharmacy.



