When FrameworkECM™ first launched a decade ago, it carried big expectations. For Rich Ford, that meant long nights, constant collaboration, and a front-row seat to the evolution of a platform that would go on to transform document management for long-term care pharmacies.

Today, FrameworkECM™ is a mature, powerful solution used by hundreds of pharmacies. And Rich? He’s become one of the most trusted experts helping customers get the most out of it.

As Michaela Spinelli, Senior Manager of Professional Services, puts it: Read More >