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Lumistry’s Patient Relationship Management Platform – The Second Screen for Modern Pharmacy Workflow

Lumistry’s Patient Relationship Management Platform – The Second Screen for Modern Pharmacy Workflow

Lumistry’s platform consolidates tasks, messaging, appointments, refill management, and patient engagement tools into a single pharmacy interface. Built for pharmacist-led care, it reduces administrative burden and elevates patient interactions through streamlined digital workflows and HIPAA-compliant communication.

Key Features:

  • Unified Task & Service Hub: Combines to-do items, scheduling, forms, marketing, website updates, and refill reminders into one continuous workflow.
  • 24/7 Refill & Prescription Management: Offers patients a mobile app to request refills, update insurance, choose pickup or delivery, and receive automated reminders.
  • Secure Two-Way Messaging: Enables private, HIPAA-compliant chat between staff and patients, including dependents, and supports after-hours messaging.
  • Patient Appointment Scheduling: Patients can book, update, or cancel clinical services online; calendars and reminders sync automatically to reduce no-shows.
  • Digital Forms & Education: Supports HIPAA-compliant digital forms, plus access to a vast video medication library and QR/text-based educational delivery.

By integrating Lumistry’s platform, pharmacies can automate routine tasks, deepen patient relationships, improve clinical engagement, and support pharmacy growth—all within a single, easy-to-use system.

Lumistry

Lumistry News & Announcements

Lumistry serves over 9,000 pharmacies globally, helping them transform their businesses to improve adherence, reduce operating costs and increase revenue. We offer a collection of solutions purpose-built for pharmacies, enabling our customers to engage with their patients, consolidate vendors, improve patient health literacy, automate tasks and initiate online scheduling for programs and services.

Jeff Rackliff

Posted by: Jeff Rackliff

Jeff Rackliff serves as a Senior Pharmacy500 Market Analyst on the RXinsider Market Intelligence Division, where he researches companies, technologies, and services shaping pharmacy operations across the healthcare supply chain. His work supports RXinsider’s market intelligence reports, training resources, and industry content, which are used by pharmacy executives and professionals nationwide. Prior to RXinsider, Rackliff served as a Senior Specialist on the Global Products Solutions team at Indeed, supporting go-to-market initiatives and product adoption across national sales teams. Rackliff earned his Bachelor of Business Administration from Iona College with a double major in Information Systems and Marketing.

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