Streamline your entire pharmacy operation with our complete suite of LTC pharmacy solutions. From order intake through delivery, the FrameworkLTC® platform of fully integrated and scalable solutions automates manual tasks so LTC pharmacies can focus on what matters most — improving patient lives.
Company Background
SoftWriters is the leading provider of long-term care pharmacy management software. Headquartered in Pittsburgh, Pennsylvania, we have spent more than three decades building a team of pharmacy experts, technologists, and industry leaders dedicated exclusively to the LTC pharmacy space. Celebrating our 35-year anniversary in 2025, SoftWriters remains the most experienced and focused software organization serving long-term care pharmacies. Unlike other pharmacy management vendors that began in retail or split their attention across multiple care environments, we are proud to dedicate 100% of our resources to supporting the unique operational, clinical, and regulatory needs of LTC pharmacies.
As long-term care pharmacies navigate declining reimbursements, workforce shortages, increasing regulatory demands, and intensifying competitive pressure, they are being challenged more than ever before. SoftWriters serves the LTC pharmacy industry not just as a technology provider, but as a central strategic partner — helping pharmacies streamline operations, strengthen facility relationships, and operate with greater efficiency and control. With industry-leading interoperability, highly customizable workflows, and a deep support network committed to customer success, we empower LTC pharmacies to scale confidently, maximize margins, and compete effectively in a rapidly evolving market.
As industry pressures grow, technology and automation present powerful opportunities for transformation. SoftWriters is deeply investing in the future of artificial intelligence, building fully integrated, clinicalgrade AI capabilities directly into the FrameworkLTC platform to be released in 2026. Through a single, unified system, we are combining proven operational workflows with cutting-edge AI tools to solve today’s challenges and prepare our customers for tomorrow. Our upcoming AIenhanced product offerings will enable pharmacies to build intelligent, automated workflows that improve accuracy, reduce administrative burden, and help overcome the financial pressures facing the LTC pharmacy industry.
Product Overview
FrameworkLTC is the most powerful, scalable pharmacy management platform available, specifically designed to support the unique needs of long-term care to optimize workflows and streamline pharmacy operations.
With its unmatched integration capabilities, customization, and reporting, FrameworkLTC is trusted by over 700 long-term care pharmacies of all sizes, including some of the largest in the industry.
Features & Options
Automated Workflows: Automate manual tasks so staff can focus on what matters most — ensuring the right prescription goes to the right patient, in the right dose, at the right time.
Facility-Centric Customization: Customize your pharmacy software for the needs of various long-term care and post-acute facilities, right down to specific nursing stations.
Real-Time Insights: Gain full visibility into your long-term care pharmacy’s production, billing, and inventory to instantly assess and communicate operational performance.
Sophisticated Billing: Simplify complex billing workflows with software designed to support Medicare Part A, Medicare Part D, per diem, short cycle, batch billing, and more.
Additional Product Lines
Long-term care pharmacies rely on the FrameworkLTC ecosystem to manage every step of the medication lifecycle — from intake and processing to delivery, communication, and ongoing clinical oversight. Our integrated suite of solutions helps pharmacies streamline operations, improve accuracy, strengthen facility partnerships, and maintain full visibility across their workflow. As we look ahead, we’re investing heavily in AI-driven capabilities designed to further enhance efficiency, decision-making, and the overall effectiveness of our customers’ teams with solutions aimed at better pharmacy management, delivery, and medication management.
Pharmacy Management Solutions
- FrameworkECM™: Automate pharmacy documentation with secure storage, intelligent routing, and customizable workflows for order entry.
- FrameworkInsight™: Centralize pharmacy data and forecasting to improve visibility and operational decision-making.
- FrameworkFlow™: Enable a mobile, barcode-driven workflow so pharmacists can manage tasks from supported iOS and Android devices.
Pharmacy Delivery Solutions
- FrameworkCourier™: Integrate seamlessly with third-party courier services to support efficient medication delivery.
- FrameworkPOD™: Manage delivery logistics, accountability, and administrative workflows for every delivery your pharmacy completes.
Medication Management Solutions
- FrameworkVision™: Strengthen facility partnerships with secure communication tools and real-time data collaboration.
- FrameworkRxP®: Streamline medication regimen reviews with a refined, consultant-friendly platform built specifically for LTC pharmacists.
