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WillCall By RMS: Simplifying Prescription Pickup

WillCall By RMS: Simplifying Prescription Pickup

WillCall By Retail Management Systems (RMS) is an intuitive prescription sales and pickup solution designed to simplify pharmacy operations without the expense or complexity of traditional bagging systems. Built for efficiency, it allows pharmacies to streamline the prescription fulfillment and checkout process, saving time, reducing errors, and improving patient satisfaction.

With WillCall By RMS, pharmacies can batch multiple prescriptions into a single bag and assign one barcode for the entire order. This barcode links directly to the pharmacy’s POS system, so when a patient arrives, staff can scan once to complete all sales instantly. The process eliminates manual searches and multi-step transactions, allowing pharmacy teams to focus on delivering quality care rather than managing storage logistics.

Key advantages of WillCall By RMS include:

  • Prescriptions are located and retrieved in seconds, improving the patient experience.
  • Barcode-based tracking eliminates manual searches and enhances accuracy.
  • Fully compatible with RMS POS systems for synchronized prescription and payment workflows.
  • Analytics help pharmacies identify trends, optimize storage practices, and reduce return-to-stock waste.

By standardizing how prescriptions move from fulfillment to checkout, WillCall helps pharmacies improve workflow efficiency, accuracy, and compliance while giving staff more time to focus on patient care.

Retail Management Solutions

Retail Management Solutions News & Announcements

As the leading provider in point-of-sale solutions servicing both the independent and outpatient pharmacy markets, RMS has a range of solutions to meet your needs.

Lexi Cianfarani

Posted by: Lexi Cianfarani

Lexi Cianfarani is a Pharmacy500 Market Analyst on the RXinsider Market Intelligence Division, where she researches the pharmacy operations and supply chain market to identify emerging trends, technologies, products, and industry developments. Cianfarani graduated from Syracuse University with a Bachelor of Science in Information Technology and Data Analytics. She combines her background in data analytics with a passion for market research to transform complex industry information into clear, data-driven content that helps educate the pharmacy market.

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