Wind River enables pharmacies to operate more efficiently by delivering a payment solution that seamlessly integrates with their existing workflows. Unlike generic options, Wind River is built specifically for the complex needs of pharmacies.
Company Background
In an industry where electronic payments are confusing, poor service abounds and customers are left in the dark, family-owned Wind River has flipped the script on how customers should expect to be treated.
It all started in the 90s. After serving in the U.S. Army for over a decade, brothers-in-law Matt Uselman and Mark Courchane embarked on their financial services careers. Both grew tired of seeing customers get taken advantage of by questionable practices and became determined to bring integrity and customer service back to the industry.
Thus the mission was born — to create a company where the core foundation was to treat customers as if they were family. With that in mind, they founded Wind River in 1999. With a focus on meeting the unique needs of the pharmacy and healthcare industries, the company has grown to serve thousands of customers across North America while still remaining rooted in the values of its founders. Over 25 years and two family generations later, Wind River’s mission remains — bring back the value of relationships in business and instill that sense of family that comes from working with people that truly care about you.
Product Overview
Wind River Payments provides integrated payments solutions for PMS providers and pharmacies of all types, including retail, long-term care, compounding, and specialty.
Our customer-focused approach to delivering a superior payments experience means focusing on the needs of both the PMS provider and its pharmacy clients.
What PMS Providers Can Expect From Wind River
- Modern, comprehensive payment technology
- Easy to understand API documentation
- Streamlined customer boarding
- Your own relationship manager
- Customized marketing support
- Payments revenue share program
What Your Pharmacy Customers Get From Wind River
- Workflow-aligned payment process
- Modern IIAS certified payment technology
- Multiple payment type and channel acceptance
- Streamlined merchant application and boarding
- Dedicated relationship manager
- Transparent and competitive pricing
- Secure and compliant payment processing
- At-will agreements; no contracts are required
Testimonial
“From the tokenization to simplifying payments and reconciliation to navigating gateway changes, Wind River Payments just understands pharmacy operations so deeply that they were able to develop a tailored solution that met all our needs.”
— Kevin Burrus, Chief Information Officer, Belmar Pharma Solutions
