Your independent pharmacy is facing more competition than ever before. Not only are you up against national pharmacy chains and mail order services, but distribution giants like Amazon have entered the industry as well. To ensure your pharmacy continues to be successful, it’s important to make customer satisfaction a priority in the year ahead. Whether you’re trying to attract new customers to your pharmacy or encourage repeat business, BestRx offers a variety of features and integrations to help you establish a strong, loyal customer base. Here are four ways you can leverage your BestRx software to attract and retain pharmacy customers:

1. Providing Online Access

Customer satisfaction and loyalty is often linked to convenience. That’s why offering your customers multiple ways to interact with your pharmacy is so important. The BestRx software offers several features that provide added convenience – for you and your customers, including:

     • Remote payment options

     • Online refill requests

     • Virtual care services

This way, you can give your customers the best of both worlds – the same convenient access as a big box store, combined with the comfort and personalized care of a community pharmacy. Read More >>