LifeFile cloud compounding pharmacy platform manages Rx intake, workflows, labeling, B2B APIs, IVR, shipping and reporting, with integrated e-prescribing and continuous updates. Learn more by exploring our 20Ways publications!
A pharmacy IVR (Interactive Voice Response) system is an automated telecommunication technology used by pharmacies to interact with customers or patients through pre-recorded voice prompts and menus. The system allows patients or customers to perform a variety of tasks related to prescription management and pharmacy services without the need for direct interaction with a pharmacy staff member.
It improves operational efficiency, enhances patient convenience, and reduces the workload on pharmacy staff, while providing patients with 24/7 access to important services. When well-integrated and user-friendly, an IVR system can significantly improve both pharmacy operations and the overall patient experience.
The Pharmacy500 is awarded to 500 pharmacy supply chain businesses and associations that significantly impacted dispensing pharmacies in the U.S. over the past year.
The following are complimentary benefits extended to Pharmacy500 companies and associations (coming this spring!)
LifeFile cloud compounding pharmacy platform manages Rx intake, workflows, labeling, B2B APIs, IVR, shipping and reporting, with integrated e-prescribing and continuous updates. Learn more by exploring our 20Ways publications!
This report explores key trends shaping the use of Interactive Voice Response (IVR) and patient communication systems across pharmacy practice settings. It highlights how IVR technology enhances efficiency, improves patient engagement, and provides 24/7 access to pharmacy services. By examining leading Pharmacy500 companies in this category, the report demonstrates how modern communication tools are transforming pharmacy operations and elevating the patient experience.
RXinsider’s Pharmacy500 Academy now offers training on pharmacy online calling and automated voice response, featuring communication technologies and service comparisons. Visit the Pharmacy500 Academy to learn more about automated texting solutions.
This visual represents the comprehensive structure of the modern pharmacy landscape, capturing the interconnected roles, settings, specializations, and operational elements that support patient care and drug distribution. Developed by RXinsider, the ecosystem map is designed to serve as a foundational reference for education, training, communication, and strategic planning across the pharmacy industry.
RXinsider’s Pharmacy500 Stock ETF is a stock portfolio comprised of the largest publicly traded companies in the Pharmacy500.
This report offers a concise snapshot of the Pharmacy500 companies by highlighting new company additions, and examining regional distributions, practice settings, supply chain categories, and the key conferences attended.
Accu-Chart Plus Health Care Systems Asteres Inc.
BestRx
CAM Commerce Solutions/Celerant Technology Codonics
Cypress Software, Inc.
Datascan Pharmacy, Inc.
Digital Business Solutions, Inc.
Emporos
EnlivenHealth
Epicor Software Corporation
Everyware
HealNow
Health Care Logistics, Inc.
iLocalBox
InstyMeds
Interlink AI, Inc.
Keycentrix, LLC
Liberty Software
Lumistry
Maxor National Pharmacy Services, LLC
McKesson Corporation
Medical Packaging Inc., LLC
Medi-Dose, Inc./EPS, Inc
Medtel Communications (Lumistry)
Micro Merchant Systems, Inc.
Nimble
Omnicell
Outcomes
Paladin Data Corporation
Parata Systems (BD)
Pharmacy Automation Supplies
Retail Management Solutions, LLC
RevSpring, Inc.
Rx Systems, Inc.
RxScan
ScriptPro LLC
Source Communications LLP
Speed Script
Suncrest Solutions
Unidoses
Zebra Technologies Corp.
