A definition of an uncomfortable experience is when a pharmacist is on the phone waiting on approval while their customer lingers and stares. Understanding and solving these problems before they happen to customers drive the team at QS/1. Exceeding customers’ expectations in their moment of need is why the team at QS/1 designed NRx.
QS/1 knows the staff hears first-hand what customers like and don’t like. QS/1 takes this feedback and advances its functionality to better serve customers and staff. The enhancements range from reducing the need for calls to producing user-defined reports informing performance. These functions can improve customer and Medicare Star ratings.
QS/1 gets ahead of the curve by developing an extensive array of interfaces, such as the Eyecon pill counter. The owner knows what pills were counted and who counted them, making it invaluable at inventory and inspection time.
With NRx, community pharmacies receive a front-to-back pharmacy management system, enhancing workflow, process claims, manage inventory, and more.
