Pharmacies today must field calls, refill requests, and patient outreach while preserving staff time and maintaining accuracy. Lumistry IVR, Powered by Vow, is a hosted cloud IVR & VoIP platform purpose-built for pharmacy settings. It integrates with pharmacy systems, enables patient self-service, and scales to handle hundreds or thousands of calls without busy signals. 

Key Features:

• Robust uptime & security: 99.9% uptime and end-to-end encryption to safeguard voice traffic.
  
• True integration: Patients can request refills via IVR, and those requests are routed to your pharmacy software.
  
• Productivity tools: Features like “Click-to-Call,” call routing, voicemail-to-email, and caller ID lookup reduce manual effort.
  
• Multilingual support: English, Spanish, Portuguese, Khmer, Vietnamese, Korean, French-Canadian, Haitian Creole, Russian, Mandarin, and more.
  
• Load-handling & continuity: Unlimited lines (no busy signal), call overflow routing, backup failover, and after-hours on-call management.
  

With Lumistry IVR, pharmacy leaders can streamline patient communications, reduce front-desk load, and intelligently manage high call volumes—without losing the personal touch.