The Problem with “Complete”
If your training program’s main goal is to get a stack of completed certificates, you’re measuring the wrong thing. Regulators don’t care that everyone sat through a session. They care whether people understand their jobs well enough to do them correctly. When a deviation happens and the root cause is traced back to “inadequate training,” it usually doesn’t mean the employee never received training. It means the training they received was ineffective. Read More >



