Designing Storage That Supports Accuracy, Safety, and Confidence
Dispensing errors are one of the most serious risks in pharmacy operations. While training, technology, and verification processes play critical roles, the physical environment, particularly shelving systems, has a powerful influence on accuracy.
Well-designed shelving reduces cognitive load, improves visibility, and minimizes opportunities for mistakes before they reach the patient.
The Link Between Storage Design and Dispensing Errors
Many dispensing errors originate long before verification.
Common storage-related contributors include:
• Look-alike/sound-alike medications stored together
• Overcrowded shelves
• Poor labeling and signage
• Inconsistent storage locations
• Low lighting or obstructed access
The right shelving system addresses these risks at the source.
