Will Call Technology Q&A | Vince Jorn, Nebraska Medicine

Q. What makes an automated will call system turn-key and user-friendly? I would say that it’s intuitive, just simply intuitive. What you want it to do and how you would want it done, the will call system does it. The sorting feature that our system has, makes it easy to identify prescriptions that haven’t been […]

Pharmacy Redesign Q&A | Gabe Trahan, NCPA

Q. What do you see as the most effective type of remodeling? It’s not what you think; it’s not adding more fixtures or new flooring, it’s removing fixtures. Stores are designed to hold fixtures; fixtures were designed to hold merchandise. Community pharmacies do have a limit of what categories they can be successful with. Remove […]