6:30 a.m. Registration Opens 7:00-8:00 a.m. Exhibitor Experience with Continental Breakfast Sponsored by AirClean Systems. Caribbean Salons III-IV 8:00-9:00 a.m. Workshop Sessions #1 8:00-9:00 a.m. 8:00-9:00 a.m. ACA – Marketing Experts – The Importance of Marketing Caribbean Salon V 0201-9999-14-011-L04-P/T Participants will be asked to interact in a group discussion. The purpose of the discussion is to generate ideas and strategies to allow participants to apply the information to their real life experience out in the independent pharmacy marketing playing field. At the conclusion of this educational session, the pharmacist and technician attendee will be able to: • Create sales opportunities within a hybrid pharmacy environment. • Determine the importance of marketing support from your customers. • Utilize social media for sales, customer reviews and maximizing exposure for events. • Determine how to build a stronger pharmacy brand. Presented by: Scherra Bartoli, CPhT, Director of Marketing, Grace Apothecary; Scot Maitland, BAAS, Pharmacy Marketing Quarterly/Tacit Almonds; Lauren Onsa, BA, Clinical Compound Pharmacy Program Type: Knowledge-Based IACP –Working with a Patient Safety Organization: Improve Quality and Reduce Legal Risk Caribbean Salons VI, VII, VIII 0201-9999-14-012-L04-P/T The Patient Safety and Quality Improvement Act of 2005 (PSQIA or the Act) was passed to create a culture of safety in the practice of medicine, including in pharmacy practice. The Act provides an event reporting shield for medication dispensing errors to remove fear of legal liability, professional sanctions, and injury to professional reputation that prevents pharmacists from sharing information that can improve quality. The Patient Safety Organization (PSO) framework provides an opportunity for pharmacies to participate in continuous quality improvement in a safe environment so that pharmacists and technicians can share information about trends and best practices associated with dispensing errors or other medication errors with absolute confidentiality and insulated from discovery and litigation. In this one-hour session you will learn how to align your business strategies with the PSQIA’s objectives of improving quality, enhancing liability protections and reducing dispensing errors. At the conclusion of this educational session, the pharmacist and technician attendee will be able to: • Define the Patient Safety and Quality Improvement Act of 2005 (PSQIA). • Identify the operational and legal benefits of working with a Patient Safety Organization (PSO). • Outline elements of a Continuous Quality Improvement (CQI) program. • Describe two Alliance for Patient Medication Safety (APMS) programs that collect and analyze quality-related patient safety data. Presented by: Margaret “Peggy” Binzer, JD, Shareholder, Polsinelli PC; Tara Modisett, Executive Director, Alliance for Patient Medication Safety (APMS), a federally recognized Patient Safety Organization Program Type: Knowledge-Based ACVP – “Get it Right!” – The Pharmacists Role in Feline and Canine Diabetes Management Caribbean Salons I & II 0201-9999-14-013-L01-P/T Veterinarians have criticized pharmacists and even filed complaints with Boards of Pharmacy claiming some pharmacists are incorrectly dispensing or even illegally changing insulin prescriptions for pets. Since human insulin products are commonly used in dogs and cats, it is critical that pharmacists not only understand the diabetes disease process in pets, but also how insulin use in dogs and cats differs from insulin use in humans. At the end of this presentation, pharmacists and technicians should understand their role in the treatment of diabetic pets. At the conclusion of this educational session, the pharmacist and technician attendee will be able to: • Describe diabetes mellitus in dogs and cats. • Discuss pharmacologic agents used in treating DM in dogs and cats. • Determine the pharmacist’s and technician’s role in treating diabetic dogs and cats. Presented by: Dinah G. Jordan, BSPh, RPh, PharmD, FSVHP, DICVP, College of Veterinary Medicine, Mississippi State University Program Type: Knowledge-Based 7 Friday February 7, 2014 EducationalConference.org
2014 EduConf Meeting Syllabus
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