The owner of Thompson Pharmacy has also benefi ted from going mobile. He can keep an eye on the business without having to be in the store. “The owner can instantly see how well we’re doing daily and assess if we have too many people scheduled for the day,” said Baker. “He can manage the business remotely, all from his phone. Recently, when he was away from the store, a potential customer asked him if he carried a certain product. He looked it up on his phone and saw that we had two in stock. He called us and asked us to pull the items for the customer.” Baker also uses her smartphone while in competitors’ stores to compare prices. “I like to know we are on the right path. Sometimes our prices are in line with our competitors and other times they are too high or too low. On some items, we could be earning more profi t. It helps me evaluate and change prices to increase profi t.” Price checks are also conducted for a customer using a smartphone. “I can check the price on my phone without having to leave the customer in the aisle,” said Baker. “It has made a great impression on our customers!” Thompson Pharmacy has improved performance. “Having inventory, cost, and pricing information in the palm of my hands has been instrumental,” said Baker. “I am able to make smarter buying and pricing choices that fi ne-tune margins. Eagle gives me peace of mind, and that’s invaluable.” Latin America and Caribbean Blvd. Antonio L. Rodriguez #1882 Int. 104 Plaza Central, Col. Santa Maria Monterrey, Nuevo Leon, CP 64650 Mexico Phone: +52.81.1551.7100 Fax: +52.81.1551.7117 Success Story – Thompson Pharmacy Technology that empowers “Eagle inspires me because I learn something new every day,” said Baker. “I fi nd something new in the system that I can use to do a better job, be more effi cient and make more profi t for our company. Before Eagle, my work would pile up so much that I sometimes dreaded coming in to work because I knew I would never get it all done. Now with the Eagle system, I have a sense of accomplishment because I am caught up. I even have a life outside the store and coach a volleyball team. I could not have done that before Eagle. I can’t say enough about the Eagle system. It has made my life so much easier every day.” About Epicor Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail, and service industries. With more than 40 years of experience, Epicor has more than 20,000 customers in over 150 countries. Epicor solutions enable companies to drive increased effi ciency and improve profi tability. With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional, and global businesses demand. For more information, visit www.epicor.com. Australia and New Zealand Level 34 101 Miller Street North Sydney NSW 2060 Australia Phone: +61.2.9927.6200 Fax: +61.2.9927.6298 Asia 238A Thomson Road #23-06 Novena Square Tower A Singapore 307684 Singapore Phone: +65.6333.8121 Fax: +65.6333.8131 Europe, Middle East and Africa No. 1 The Arena Downshire Way Bracknell, Berkshire RG12 1PU United Kingdom Phone: +44.1344.468468 Fax: +44.1344.468010 Worldwide Headquarters San Francisco Bay Area 4120 Dublin Boulevard, Suite 300 Dublin, CA 94568 USA Toll Free: +1.888.448.2636 Direct: +1.925.361.9900 Fax: +1.925.361.9999 Contact us for more information on Epicor Products and Services +1.888.463.4700 eagle@epicor.com www.epicor.com The contents of this document are for informational purposes only and are subject to change without notice. Epicor Software Corporation makes no guarantee, representations or warranties with regard to the enclosed information and specifically disclaims, to the full extent of the law, any applicable implied warranties, such as fitness for a particular purpose, merchantability, satisfactory quality or reasonable skill and care. This document and its contents, including the viewpoints, dates and functional content expressed herein are believed to be accurate as of its date of publication, October 2013. The usage of any Epicor software shall be pursuant to the applicable end user license agreement and the performance of any consulting services by Epicor personnel shall be pursuant to applicable standard services terms and conditions. Usage of the solution(s) described in this document with other Epicor software or third party products may require the purchase of licenses for such other products. Epicor, Business Inspired, the Epicor logo, and Eagle are registered trademarks or trademarks of Epicor Software Corporation in the United States, certain other countries and/or the EU. All other trademarks mentioned are the property of their respective owners. Copyright © 2013 Epicor Software Corporation. All rights reserved.
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