Many Covered Entities have faced challenges in identifying and sustaining dedicated 340B Program experts in day-to-day management of their 340B Program. Given the opportunities available with many vendors that allow remote work and often higher pay, it has been challenging for Covered Entities, both grantees and hospital and health systems alike, to recruit and retain staff that are able to contribute to the maintenance and growth of a Covered Entities 340B Program. 

At the start of the pandemic, with dozens of CE’s looking to furlough or reduce staff hours, 340B Programs were not immune to these reductions. Unlike other areas of health system and grantee oversight, compliance and audit needs did not wane and, therefore, many CE’s quickly got behind on internal auditing and day-to-day oversight needs of their 340B Program. HRSA did not reduce their scrutiny and audit activity, and it was critical that Covered Entities not let down their guard.

As a result of these shifts, Visante has had the opportunity to partner with numerous Covered Entities looking to outsource their 340B Program operations in an effort to receive a level of expertise and quality that is difficult for many CE’s to recruit and retain on their own.

What does Program Management and Oversight consist of?

Experts providing dedicated support to oversee maintenance and oversight of a CE’s 340B Program.  internal audit support, gap analysis and targeted recommendations to focus on mixed-use savings and contract pharmacy maintenance and growth. Program optimization, split billing maintenance and review of denied/pended claims, focusing on value adds related to claims that would otherwise carve out or be considered ineligible. Presentation of audit findings to stakeholder committees, focusing on systemic issues and the corrections needed to bring a 340B Program into full compliance.

What do our client say about this support and the difference that Visante can make?

“Visante is the most reliable, customer centric, value-based company that I have had the opportunity to partner with,”said Jamie Leonard, Director of Pharmacy, Benefis Hospitals, Inc.

Several other health system partners that initially hoped to have Visante provide support for an interim period while looking to recruit dedicated staff quickly realized the value add of having a team ready to start work immediately with the expertise to get into the weeds and add immediate value. As a result, these CEs have shifted their mindset to focus on outsourcing their Program management support long term, realizing the value of a partnership with like minded advocates.