While each customers’ needs may not be the same, their interactions with your pharmacy are often similar. This is especially true for the questions being asked. In fact, between sharing your store hours and notifying customers that their script is ready for pickup, you may feel like a broken record by the end of the day. Like other repetitive tasks, this can become time-consuming and frustrating for your pharmacy staff. That’s why BestRx added QuickResponse templates to our Messaging Interface, so pharmacies can communicate faster with customers throughout the day.
Using the BestRx Messaging Interface enables you to cut down on your communication time by sending a variety of automated alerts to patients via email or text message. This includes:
• Refill reminders.
• Ready for pickup alerts.
• Birthday and welcome greetings.
• Requests for an online review.
