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Putting the Special in Specialty Pharmacy

Here’s the simple solution to success with specialty pharmacies. AssureCare offers an automated formula that elevates this service for people who need more personalized assistance from their pharmacy. Increasing efficiency and better outcomes for specialty pharmacy patients begins with these four steps:


1) The Welcome Call: Individualized communication can make all the difference in medication management and providing patients peace of mind. The AssureCare platform authenticates a patient’s health information expediating newly prescribed specialty medication.

2) Benefit Investigation: The waiting game for updated insurance information is no more. This module efficiently guides pharmacy staff and navigates third-party clearinghouses for authorizations and appeals.

3) Pre-Dispensing Consultation: The specialty pharmacies can easily upload and tailor drug-specific assessments to support clinicians when interacting with patients.

4) Post-Dispensing Consultation: This module improves compliance and medication adherence with the follow-up support tools for clinical consultations. 


The specialty pharmacy solution from AssureCare provides high-touch support and lower-cost medications, while maximizing insurance reimbursements from companies that cover the drug.


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AssureCare’s innovative, patient-centered, connected care platform increases access to care, reduces cost of care, improves quality of care, and accelerates patient engagement.

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Posted by: Martha Jones

Marti Jones brings more than 20 years of integrated communications experience from world-renowned organizations. Marti’s career has grown from raising awareness and funds for the American Red Cross before and after 9/11 to leading strategy for brands such as Mayo Clinic, Duke Health, and M Health Fairview, which included communications for change management and COVID-19.
Marti's messaging portfolios are supported by her academic background and proven methodology, as she taught writing at the University of Minnesota and honed her craft at UnitedHealth, UCare, and RXinsider, Revel Health and Hill and Knowlton.

Marti received her master’s degree in public affairs and administration from George Washington University and Bachelor of Arts degrees in communications and psychology from Augustana University.

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