Today’s blog features tips to help ensure that mailed-in expired returns arrive safely at your reverse distributor.

1. Package products so they don’t break in transit       

– Take a few moments to cushion wrap all glass bottles– manufacturers do not accept damaged products.

– Place glass bottles in plastic bags so that if something does leak, it doesn’t damage other products.

– Securely fasten all bottle caps and tops. This will ensure that the product remains in its original container and can be properly inventoried when it arrives at your RD.

2. Use the proper sized box. This determination will depend on what you are returning. If the box is too big and your returned items are sliding around in it, there’s a greater chance for breakage. We recommend using a box with dimensions that fit the size of the contents or cutting a box down to size to fit contents. As a GRx customer, use boxes measuring less than 18”x18”x16”. Read more >