A new year means 12 months of untapped opportunity for your pharmacy. It’s the perfect time to reflect on what’s been working well, identify the areas you’d like to improve, and set some performance goals. Although you may not be able to control or predict everything your business will face in the road ahead, there are steps you can take to ensure you put your best foot forward,

Here are three ways pharmacies can start off strong in the new year:

1. Get to know your community

For your pharmacy to be successful, it’s important to understand the needs of your existing patients and the larger community you serve. Start by evaluating your current patient population, looking at factors like age, ethnic background, chronic health conditions and average number of recurring scripts per patient. This will help you determine what your pharmacy can do to provide added value, including which vaccines, care services, and OTC items you offer and other languages to have educational materials available in. Read More >