PODS On-Call Back-Up Pharmacy Service
Maintain consistency by providing the same level of productivity, efficiency, and quality during off-peak hours with our experienced PODS On-Call support team.
When You Go Home, We Don’t
Quality after-hours support is important to your business and your customers. Our process is personalized to each of our customer’s needs, providing both the technical and the operational resources required.
What Sets Us Apart:
-Our pharmacists have LTC experience and are familiar with LTC-specific systems like Softwriters and QS1
-85%+ calls are answered by a live person
-We can work with any backup pharmacy and can initiate delivery with the pharmacy’s designated courier service
– We can tailor the program to the pharmacy’s standards
-We provide daily detailed reports on the calls received
