Shipping Policy
We deliver in two days or less, with free shipping available on select orders.
Your pharmacy provides important care to your patients, and supporting you is our top priority. You shouldn’t have to worry about your shipments arriving on time this holiday season.
Let us help with FREE NEXT-DAY shipping on orders over $50
With predicted record shipping volume during the 2020 holiday season, shipping carriers anticipate possible service delays. We recognize our customers provide lifesaving medications, and our goal is to provide our pharmacy partners with the best opportunity to get their packages quickly – without added expense.
Now through January 1, 2021, take advantage of free standard overnight shipping on all orders over $50 in the continental Unites States.* When you order over the phone or online and select Next Day Standard at checkout, your discount will be applied to your final invoice.
Don’t need your order next day? When you select FedEx 2Day on an order over $50, we’ll give you a $5 credit on your invoice as our way of saying thanks.
Ordering less than $50 but need your items next day? You can upgrade to Next Day Standard for only $10.
*Standard shipping policy exceptions apply, including fees for Cold Pack and HazMat items as outlined in our policy below.
Orders placed after 5:15pm CST will ship the following business day, except for out-of-stock, special order, and drop-ship items. For Schedule II items, orders must be signed by 4:15pm CST to ship same day.
HazMat items will ship Ground by default, even if Next Day is selected at online checkout. For other shipment options, please talk to our team at 800.239.5288. Schedule II items will always ship Next Day Standard by default.
See below for our standard shipping policy for Alaska and Hawaii. For shipments outside the United States, please speak to your account manager or call 800.239.5288.