Patients often contact their specialty pharmacies with concerns such as: when is the medication getting delivered, do I have the right tracking number, which website to visit to verify my information or how do I get a hold of my pharmacy to ensure there are no issues in getting the medication delivered.
ParcelShield SmartView empower patients to track their medication in real-time from their mobile phone while reducing pharmacies operational costs. Download Datasheet.
ParcelShield SmartView Key Benefits:
- Fully configurable communication platform.
- Detailed view of package information and package journey
- Customizable patient messaging such as delayed status, out for Delivery Status
- ParcelShield SmartView leverages carrier (UPS, FedEx, and USPS) and courier-specific tracking information with predictive analytics to display a comprehensive, intuitive, and actionable interface for recipients to track the delivery of their medication from the convenience of their smartphone.
At every point in the prescription dispensing journey, ParcelShield’s intelligent parcel management solutions help specialty and mail-order pharmacies drive more effective, on-time delivery of patient therapies to enhance the patient experience and safeguard revenue.
This post is related to:
Practice Setting: Specialty Pharmacy Resources
