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Aberdeen Research Knowledge Brief: Visibility and Tracking for Specialty Pharmacy and Healthcare Providers


Today’s pharmacies and healthcare providers have a unique set of challenges to overcome in getting critical medication delivered successfully to patients. This requires the need to rely on third-party carriers and shipping providers to deliver, the packages to the right address and on time. Download Report


Discover the six key disciplines to increase revenues and improve patient outcomes:

1. Predicting the best carrier and delivery service and when to schedule the shipment.

2. Tracking en route packages to ensure on-time delivery.

3. Automated patient outreach messaging while en route.

4. Real-time parcel tracking and visibility for patients and call center agents.

5. Intervening when packages are distressed.

6. Methods for securing the proper POD to satisfy payer requirements.


This report from Aberdeen Strategy & Research focuses on ways to optimize the shipping and delivery challenges while improving overall tracking and visibility with key data, insights, and technology to drive operational efficiencies across the entire supply chain.


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