Don’t forget about services!

Cars. Kitchen appliances. Medication dispensing cabinets. What do they have in common? Most of today’s high-performance models are powered by advanced technology and are unavoidably subject to technical difficulties. In healthcare especially, planning for preventive maintenance, updates, and quick resolution of repairs when things go south is an important part of protecting both your investment and important data related to your patients and facility. So, when it comes to choosing a healthcare information technology (HIT) partner, don’t forget to consider all aspects of the services offered before signing on the dotted line.

Consider this: the average life of even the best-in-class desktop computers is about five years. Medication dispensing cabinets are accessed as much as 140,000 times per year depending on the type of facility, with an average life of around eight years. So preventive maintenance programs are essential for keeping information technology up and running.  Without one, your facility could wind up a higher overall cost of ownership than necessary. Read more >