Judges honor BOC as a Bronze winner in new “Best Customer Engagement Initiative” category
OWINGS MILLS, Md. (April 11, 2023)–The Board of Certification/Accreditation (BOC) is a winner in this year’s prestigious Stevie® Awards for Sales & Customer Service. This is the organization’s eleventh Stevie Award since 2013.
BOC won a Bronze Stevie Award for Sales and Customer Service in the new “Best Customer Engagement Initiative” category. This new category recognizes organizations distinguishing themselves through customer engagement initiatives creating a positive customer experience and increasing customer loyalty.
“Customer first” and “innovation” are enduring values at BOC shaping their award-winning certification renewal campaign, which increased the organization’s year-over-year customer retention. With more than 35 years of credentialing experience, BOC is an established organization that strives to set the industry standard for service and always puts the customer first.
“We’re proud to be recognized for the customer service that is such a strong part of our BOC culture and valued by our customers,” said BOC’s President & CEO, Judi Knott, MA, MBA, CAE. As a repeat Stevie award winner for the past decade, we’re proud to be an authentic leader in customer service.”
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®. Winners were announced during a gala event attended by more than 400 professionals from around the world at Caesars Palace in Las Vegas, Nevada on Friday, March 3.
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The Board of Certification/Accreditation (BOC), founded in 1984, offers highly valued credentials in the fields of orthotics and prosthetics (O&P) and durable medical equipment (DME). BOC offers accreditation for O&P practices, pharmacies and DME suppliers, and certifications for orthotic fitters, mastectomy fitters and DME specialists. BOC-certified practitioners and accredited suppliers are included as qualified providers and suppliers, respectively, in the Social Security Act as amended by the Benefits Improvement and Protection Act of 2000 (BIPA).
BOC has been acclaimed for award-winning innovation and customer service, earning international recognition with 11 Stevie Awards. Both the Centers for Medicare and Medicaid Services (CMS) and the Department of Veterans Affairs accept BOC credentials as meeting their standards. Learn more at www.bocusa.org.
About the Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
Sponsors of the 17th annual Stevie Awards for Sales & Customer Service include Sales Partnerships, Inc., Support Services Group, and ValueSelling Associates, Inc.