Key Questions to Ask When Expanding Into LTC Pharmacy Operations

If you’re looking to expand your pharmacy operations to start serving long-term care (LTC) facilities, you likely have questions about where to begin. There are so many important factors to consider. How will you expand to new markets? Will you need to hire more staff? Invest in new pharmacy management software?

To help you get started, we pulled together key questions to ask on topics such as compliance, workflow, packaging, delivery, and reimbursement. Let’s dive in!

Regulatory Compliance

Achieving and maintaining regulatory compliance is essential for any pharmacy—but even more so for those in the long-term care industry. LTC pharmacists need the right knowledge and resources to adhere to all federal and state laws governing medication management and patient safety.

Questions to Ask:

• What are the specific regulations and requirements for operating an LTC pharmacy in my jurisdiction?

• How will the transition impact our current compliance processes and practices?

• What additional licenses or certifications are needed for LTC pharmacy operations?

• What reporting and documentation will be required to meet LTC facility and regulatory requirements?

Workflow and Processes

Your day-to-day workflow will likely change quite a bit after expanding into LTC pharmacy operations, so you’ll need to prepare for that. LTC pharmacies require staff across all departments—from dispensing and packaging to billing and delivery—to be on the same page in order to accommodate a higher volume of orders. Read more >