The holiday season causes "pre-parcel anxiety" for many people, especially when it comes to receiving essential medications. Specialty pharmacies can ease this anxiety by using real-time package monitoring tools like emails, texts, and phone calls to maintain clear communication with patients, reduce stress levels, and enhance customer satisfaction while reducing expenses and improving operational effectiveness.
Real-time package monitoring tools can alleviate concerns for patients and customer service teams ahead of package delivery. For a comprehensive guide on easing concerns about pre-parcel anxiety, read full blog.
At every point in the prescription dispensing journey, ParcelShield’s intelligent parcel management solutions help specialty and mail-order pharmacies drive more effective, on-time delivery of patient therapies to enhance the patient experience and safeguard revenue.
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