Customer Spotlight | Indiana University Health (ISC)

ConsortiEX has recently highlighted the benefits that a compounding management system can offer to an Integrated Services Center (ISC) within a health system.  

To further illustrate the real-world impact, we spoke with Allison Young, PharmD. to discuss the compounding operations at Indiana University Health’s (IUH) Integrated Service Center, the impact that Assure-Trak® has had, and gauge their confidence in meeting compliance requirements moving forward.

Read the full transcript below:  

Questions:

1. What led to the decision to build the ISC at IUH?

Many, many discussions! A key driver for the ISC was the cost savings that comes with efficiency of scale and the streamlining of processes. The first part of the ISC to open was our Supply Chain Operation, then our Shared Services Pharmacy opened about six years later. The pharmacy side of the facility was delayed by competing construction projects and pandemic related issues.

2. What benefits do you expect from launching the ISC across IUH?

Cost savings for sure, but also a desire to provide IUH with insulation against drug and staffing shortages. Across our departments, we are able to provide services that save money through contract purchases, re-packaging efforts and relieving labor shortages at sites.

3. What motivating factors lead to the partnership with ConsortiEX, and the implementation of the Assure-Trak®: Batch Compounding module?

Having used Assure-Trak® at our other sites we were already familiar with not only how the product supports quality assurance but also the end-to-end customer service provided by ConsortiEX. This product is as plug-and-play as you can get in high-end pharmacy automation. It is intuitive and easy to use. It makes compliance easy. Read more >