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Protecting and Building Patient Trust

Which would you be more concerned about: someone hacking Facebook and accessing your account or an employee at a hospital where you were treated for a sexually transmitted disease reading and copying your medical records? Both might cause concern, but if you lose trust in your healthcare provider to keep your information confidential, will you be quick to seek treatment from them again? 

Since 2016, Protenus has kept track of instances of insider wrongdoing involving medical or health data that have been reported to the U.S. Department of Health and Human Services (HHS), state regulators, or the media. Our annual Breach Barometer reports include insider wrongdoing as a category, where the wrongdoing might involve snooping on records, theft of data by an employee, collaboration between an employee and external threat actors, and other types of bad behavior by employees or employees of third-party vendors or contractors that compromise patient medical confidentiality or privacy. Read more >

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