BOC Wins Twelfth Stevie® Award

Judges honor BOC as a Bronze winner in “Thought Leadership in Customer Service” category

 

OWINGS MILLS, Md. (April 7, 2025) –The Board of Certification/Accreditation (BOC) is excited to announce it is a winner in this year’s prestigious Stevie® Awards for Sales & Customer Service. This award marks the twelfth Stevie Award earned since 2013, a notable accomplishment for the organization.
 
BOC won a Bronze Stevie Award for Sales and Customer Service in the “Best Use of Thought Leadership in Customer Service” category. This category recognizes organizations that excel in leadership by sharing valuable knowledge and insights with customers, thereby enhancing the customer service experience through thought-provoking and educational content.
 
At the core of BOC’s success is its customer service philosophy, which is guided by core values such as teamwork and a customer-obsessed mindset. The recent Stevie Award signifies that through intentional focus and strategic outreach, BOC’s thought leadership program sets the organization apart in the marketplace and proves its ability to reach its target audiences.
 
“We are incredibly proud to receive this award for thought leadership in customer service,” said BOC’s President & CEO, Judi Knott, MA, MBA, CAE. “This recognition reflects BOC’s unwavering commitment to excellence and prioritizing our customers. By staying attuned to industry trends and using feedback tools like our Net Promoter Score survey, we create content that drives our customers’ success. As a result, they can trust BOC as a dedicated partner committed to advancing their knowledge and expertise.”
 
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes nine of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®.
For more information on BOC, visit www.bocusa.org. Click here to learn more about the Stevie® Awards.

About BOC

For more than 40 years, the Board of Certification/Accreditation (BOC) has offered highly valued credentials in the fields of orthotics and prosthetics (O&P) and durable medical equipment (DME). BOC offers accreditation for O&P practices, pharmacies and DME suppliers and certifications for orthotic fitters, mastectomy fitters and DME specialists. BOC-certified practitioners and accredited suppliers are included as qualified providers and suppliers, respectively, in the Social Security Act, as amended by the Benefits Improvement and Protection Act of 2000 (BIPA).

BOC has been acclaimed for award-winning innovation and customer service, earning international recognition with eleven Stevie Awards. Both the Centers for Medicare and Medicaid Services (CMS) and the Department of Veterans Affairs accept BOC credentials as meeting their standards. Learn more at www.bocusa.org.

About the Stevie Awards

Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Sales & Customer Service, the Stevie Awards for Technology Excellence, and the Stevie Awards for Women in Business. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations and territories. More than 1,000 professionals around the world participate in the Stevie Awards judging process each year. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com