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SynMed® service maintained during COVID-19 pandemic

(Longueuil, Canada, April 1, 2020) The services provided by Synergy Medical have been deemed essential by the government, as well as by the local Pharmacy board (OPQ: l’Ordre des pharmaciens du Québec). Synergy Medical manufactures, installs, and supports SynMed automation, now used in over 500 pharmacy sites to dispense medication in blister packs to over 400,000 patients.

As the coronavirus (COVID-19) pandemic evolves, pharmacies are feeling the impact; their staff is front line in serving and reassuring the population. SynMed is being called into action like never before; automating the production of adherence packs reduces the amount of ‘touch points’ for the processing of a patient’s prescriptions and reduces a pharmacy’s dependence on human resources.

“Multi-dose blister packs serve the most vulnerable, high risk populations that are managing underlying conditions. In Quebec, over 30% of oral solid prescriptions are dispensed in this user-friendly packaging. Consequently, the OPQ has mandated that, given the current pandemic, all pharmacies have a contingency plan in place where their blister pack production can be transferred to a centralized facility, equipped for the automated production of blister packs.” states Dave Joyal, Pharm. D, Director of Professional Affairs at Synergy Medical.

Synergy Medical has redirected all efforts to supporting their customers, independent pharmacies and centralized production facilities alike. “First and foremost, we are taking measures to protect your health, as well as that of our families and employees. We also aim to respect the directives put in place by the governing bodies in the different regions where we do business.” states Jean Boutin, President & Founder of Synergy Medical. “We wish to thank our Pharmacy partners for the service they continue to provide to us all, and especially to those most vulnerable.”

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Media contact

Samantha Cockburn, Synergy Medical,, 514.952.2874

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