RedSail Voice, powered by Medtel, provides an interactive voice response system customized your way.
• 99.999% Uptime: Ensure your patients can reach you and that you never miss a call.
• Web-Based, Self-Service Interface: Update your pharmacy's phone options and scripts quickly and easily.
• Analytics Dashboards: Easily visualize and track what's happening with calls.
• Cloud-Based System: Quickly set up the system with assurance that it's always up-to-date.
Benefits of IVR
• Immediately cuts the cord to outdated hardware.
• Includes advanced features to improve patient service.
• Provides the agility and scalability to meet business demands.
Benefits of Adding Cloud-Based Phone System
• No end-of-life for phone system and IVR.
• Business continuity in the event of outages or unplanned downtime.
• Single provider for phone service and IVR.
• Easily make changes to auto attendants, service hours, and call routing.
• Better customer experience – calls are always answered and logged.
• Inexpensive to maintain and updated automatically at no additional cost.
