Care Services’ TracRx™ client portal is designed to bring clarity and control to backup pharmacy and medication delivery operations. Through this platform, users gain visibility into the adjudication and readiness of medications, schedule and track deliveries, and analyze backup pharmacy utilization — all in one dashboard. With customizable reporting and secure communication preference settings, TracRx™ streamlines workflows and keeps stakeholders informed in real time. The portal is HITRUST CSF certified, underscoring Care Services’ commitment to data security.
Key Features:
- View when medications are ready at the pharmacy and track pickup/delivery status in real time
- Schedule deliveries directly through the portal, coordinating logistics from order to delivery
- Set notification preferences (who receives updates, by email or text, and for which events)
- Generate and export reports with filters by date and medication type, for insights into backup pharmacy usage
- HITRUST CSF certification ensures that the portal meets strict data security and compliance standards
