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HelioMetrics: Turning Rx Drug Diversion Data Into Actionable Intelligence

Controlled substance diversion remains one of the most pressing and complex challenges in healthcare today. From pharmacy departments to patient care units, every point along the pharmaceutical supply chain carries risk. As the opioid epidemic continues to expose cases of healthcare worker diversion—some even resulting in disease transmission and costly litigation—the demand for a proactive, integrated solution has never been more urgent. HelioMetric’s Healthcare Rx Drug Diversion Analytics Software is designed to address this issue head-on, providing pharmacy decision-makers with a comprehensive tool that transforms fragmented data into actionable insights.

Rather than manually extracting records from multiple IT systems and reconciling data in spreadsheets, HelioMetrics consolidates everything into one intuitive interface. It pulls data from systems such as ADCs, EHRs, time logs, and more, using that information to build behavioral baselines by department, role, and user. This allows for early detection of anomalies—especially those masked as normal patient care. Visual analytics make patterns clear at a glance, offering a powerful advantage when navigating high-volume data during investigations. Whether you’re viewing individual transactions or executive dashboards customized to your diversion policies, the system ensures full visibility and audit readiness.

Key features include:

  • Integration with multiple healthcare IT and security systems
  • Real-time executive dashboards for monitoring compliance by facility or individual
  • Automated reconciliation of eMAR discrepancies and override logs
  • Drill-down capability to analyze suspicious dispense, administration, or waste events
  • Visualizations and spreadsheets for flexible review based on user preference
  • Workflow customization to match or enhance your current diversion investigation process

HelioMetrics not only helps identify diverters faster, but also empowers pharmacy leadership to standardize investigations, uncover training gaps, and most importantly—protect patient safety while ensuring institutional compliance. 

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HelioMetrics, using logs from Electronic Health Record Systems (EHRs), Automated Dispensing Cabinets (ADCs) and other Pharmacy and IT Systems, creates interactive visualizations to help identify diversion and other patient medication safety concerns in healthcare.

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Posted by: Lexi Cianfarani

Lexi is a Pharmacy500 Market Analyst on RXinsider’s Intelligence team. She’s passionate about using data analytics and research to uncover trends, products, and news that help inform and educate the pharmacy market.

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